# Email request object-queued

**URL:** <https://community.sailpoint.com/discuss/t/email-request-object-queued/30226>\
**Category:** Administration & Troubleshooting\
**Tags:** identityiq-8.3, compliance, configuration, notification\
**Created:** [May 19, 2023, 7:29am UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226 "2023-05-19T07:29:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![aseelvn07](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@aseelvn07](https://community.sailpoint.com/discuss/u/aseelvn07)\
**Post date:** [May 19, 2023, 7:29am UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226/1 "2023-05-19T07:29:14Z")

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We have setup a new 8.3 p1 environment, and observed emails are not getting sent. They are queued. (Please see attached image). What is the issue here?

 ![Email Request.png](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/sailpointsbx2/original/2X/5/5d9fd488c7c8ef6e5d53c5224cf44e36d96dacdf.png)

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**Author:** ![kalyankumar\_saha](https://avatars.discourse-cdn.com/v4/letter/k/ecc23a/32.png) [@kalyankumar\_saha](https://community.sailpoint.com/discuss/u/kalyankumar_saha)\
**Post date:** [May 19, 2023, 8:15am UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226/2 "2023-05-19T08:15:49Z")

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Request scheduler might have stopped. Please check from About page if it is iin running or stopped state. App server restart ideally resolves such issue.

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**Author:** ![aseelvn07](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@aseelvn07](https://community.sailpoint.com/discuss/u/aseelvn07)\
**Post date:** [May 19, 2023, 10:36am UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226/3 "2023-05-19T10:36:35Z")

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@kalyankumar_saha

Checked. Its running. Restarted application server as well

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**Author:** ![aseelvn07](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@aseelvn07](https://community.sailpoint.com/discuss/u/aseelvn07)\
**Post date:** [May 27, 2023, 6:38pm UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226/4 "2023-05-27T18:38:02Z")

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Solved. The issue was with the smpt host.

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**Author:** ![saievani](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@saievani](https://community.sailpoint.com/discuss/u/saievani)\
**Post date:** [July 21, 2024, 5:06am UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226/5 "2024-07-21T05:06:13Z")

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Hi

we have similar use case. can you share any sample code on how to create a scheduled email using email request