# PlanInitializerScript - Service Desk

**URL:** <https://community.sailpoint.com/discuss/t/planinitializerscript-service-desk/33742>\
**Category:** Implement & Extend\
**Tags:** servicenow, extensibility\
**Created:** [May 8, 2024, 10:21am UTC](https://community.sailpoint.com/discuss/t/planinitializerscript-service-desk/33742 "2024-05-08T10:21:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KrishnaReddy](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KrishnaReddy](https://community.sailpoint.com/discuss/u/KrishnaReddy)\
**Post date:** [May 8, 2024, 10:21am UTC](https://community.sailpoint.com/discuss/t/planinitializerscript-service-desk/33742/1 "2024-05-08T10:21:28Z")

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Hello All,

Can you please help me, how to retrieve Access request details through&nbsp;PlanInitializerScript&nbsp; in Service desk application? I need to populate request ID details in RITM.

Thanks - Krishna

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**Author:** ![kalyankumar\_saha](https://avatars.discourse-cdn.com/v4/letter/k/ecc23a/32.png) [@kalyankumar\_saha](https://community.sailpoint.com/discuss/u/kalyankumar_saha)\
**Post date:** [May 8, 2024, 10:46am UTC](https://community.sailpoint.com/discuss/t/planinitializerscript-service-desk/33742/2 "2024-05-08T10:46:04Z")

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The plan must have the request ID populated in it as input attributes. Please print the plan and inspect.

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**Author:** ![KrishnaReddy](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KrishnaReddy](https://community.sailpoint.com/discuss/u/KrishnaReddy)\
**Post date:** [May 9, 2024, 6:38am UTC](https://community.sailpoint.com/discuss/t/planinitializerscript-service-desk/33742/3 "2024-05-09T06:38:58Z")

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Thanks&nbsp; @kalyankumar_saha &nbsp;. Request ID not populated because i was processing through Batch Request . when i process through “Manage User Access” i see request ID is populating.