# \#access-request-approval **URL:** https://community.sailpoint.com/discuss/tag/access-request-approval/8.md [Latest](https://community.sailpoint.com/discuss/latest.md) · [Categories](https://community.sailpoint.com/discuss/categories.md) · [Tags](https://community.sailpoint.com/discuss/tags.md) --- ## [Show provisioning policy form attribute values in approval workitem](https://community.sailpoint.com/discuss/t/show-provisioning-policy-form-attribute-values-in-approval-workitem/34218)
**Author:** [@hikumar](https://community.sailpoint.com/discuss/u/hikumar)\ **Replies:** 15\ **Last updated:** [March 8, 2026, 12:38pm UTC](https://community.sailpoint.com/discuss/t/show-provisioning-policy-form-attribute-values-in-approval-workitem/34218 "2026-03-08T12:38:00Z")
Is there an OOTB way to show the attribute information/values, gathered using provisioning policy forms while access request process, in approval workitem? Appreciate any inputs! @paulo\_urcid @sa8173 @vishal\_kejriwal @… --- ## [Single value attribute issue - SalesForce connector](https://community.sailpoint.com/discuss/t/single-value-attribute-issue-salesforce-connector/37017)
**Author:** [@lgcastro](https://community.sailpoint.com/discuss/u/lgcastro)\ **Replies:** 2\ **Last updated:** [December 10, 2025, 5:58pm UTC](https://community.sailpoint.com/discuss/t/single-value-attribute-issue-salesforce-connector/37017 "2025-12-10T17:58:01Z")
Hello, We’ve been having a problem with the SalesForce connector, specifically with the attribute ProfileId, of type group. It’s a single value attribute on the application side, and has been configured as such in the s… --- ## [Close AccessRequest using a Rule](https://community.sailpoint.com/discuss/t/close-accessrequest-using-a-rule/27266)
**Author:** [@JY](https://community.sailpoint.com/discuss/u/JY)\ **Replies:** 6\ **Last updated:** [August 25, 2025, 4:18pm UTC](https://community.sailpoint.com/discuss/t/close-accessrequest-using-a-rule/27266 "2025-08-25T16:18:30Z")
Hi, I’m trying to create a rule to close Access Requests(IdentityRequest) based on the Access Request number. I have attempted to close the AccessRequest by using the setExecutionStatus() and setCompletionStatus() metho… --- ## [SailPoint IIQ | Salesforce Connector | No such column 'ContactId' on entity 'User'](https://community.sailpoint.com/discuss/t/sailpoint-iiq-salesforce-connector-no-such-column-contactid-on-entity-user/34572)
**Author:** [@upuitandi](https://community.sailpoint.com/discuss/u/upuitandi)\ **Replies:** 3\ **Last updated:** [July 10, 2025, 1:59pm UTC](https://community.sailpoint.com/discuss/t/sailpoint-iiq-salesforce-connector-no-such-column-contactid-on-entity-user/34572 "2025-07-10T13:59:23Z")
We are using the Salesforce OOTB Connector for an application integration in SailPoint IIQ; Provisioning is failing with the error “\[ ConnectorException \] \[ Error details \] INVALID\_FIELD: select Id ,UserRole.Id, Contact… --- ## [org.hibernate.LazyInitializationException](https://community.sailpoint.com/discuss/t/org-hibernate-lazyinitializationexception/32236)
**Author:** [@pritishmhrn](https://community.sailpoint.com/discuss/u/pritishmhrn)\ **Replies:** 4\ **Last updated:** [June 10, 2025, 2:03pm UTC](https://community.sailpoint.com/discuss/t/org-hibernate-lazyinitializationexception/32236 "2025-06-10T14:03:24Z")
Hi All, When we login to lower env using one EID to raise an access request, there is an error always at the start for any access request as org.hibernate.LazyInitializationException: failed to lazily initialize a colle… --- ## [Send Certification Tasks to RoleOwners](https://community.sailpoint.com/discuss/t/send-certification-tasks-to-roleowners/36146)
**Author:** [@tom\_hanse](https://community.sailpoint.com/discuss/u/tom_hanse)\ **Replies:** 3\ **Last updated:** [May 13, 2025, 5:32am UTC](https://community.sailpoint.com/discuss/t/send-certification-tasks-to-roleowners/36146 "2025-05-13T05:32:25Z")
When a certified identity is member of a specific role, a certification task should be sent to each of the identities’ roles RoleOwners, instead of the identities’ manager. We have tried to solve this using the Certific… --- ## [An unexpected error occurred: org.hibernate.HibernateException: Sequence was already registered with](https://community.sailpoint.com/discuss/t/an-unexpected-error-occurred-org-hibernate-hibernateexception-sequence-was-already-registered-with/28453)
**Author:** [@satya\_mantha](https://community.sailpoint.com/discuss/u/satya_mantha)\ **Replies:** 4\ **Last updated:** [April 8, 2025, 12:44pm UTC](https://community.sailpoint.com/discuss/t/an-unexpected-error-occurred-org-hibernate-hibernateexception-sequence-was-already-registered-with/28453 "2025-04-08T12:44:45Z")
When access request is created in Sailpoint 8.1+, approvals are done end to end, but for few of the access requests that were failing with this error message displayed in Errors and Warnings Section “An unexpected erro… --- ## [Access Request Customization to limit number of access requested](https://community.sailpoint.com/discuss/t/access-request-customization-to-limit-number-of-access-requested/35055)
**Author:** [@mahima](https://community.sailpoint.com/discuss/u/mahima)\ **Replies:** 9\ **Last updated:** [March 26, 2025, 10:33am UTC](https://community.sailpoint.com/discuss/t/access-request-customization-to-limit-number-of-access-requested/35055 "2025-03-26T10:33:07Z")
Hi all Is there a way to limit the number of accesses selected during Access Request? For example, the requester can request only 10 accesses at a time. If the requestor selects 10 accesses and tries to select 11th one,… --- ## [Removing members column from details popup under manage access](https://community.sailpoint.com/discuss/t/removing-members-column-from-details-popup-under-manage-access/26225)
**Author:** [@SurajChauhan](https://community.sailpoint.com/discuss/u/SurajChauhan)\ **Replies:** 2\ **Last updated:** [January 16, 2025, 5:49pm UTC](https://community.sailpoint.com/discuss/t/removing-members-column-from-details-popup-under-manage-access/26225 "2025-01-16T17:49:54Z")
Hi Community, While adding/removing access from an entitlement, there is a details button that shows the properties of the entitlement including membership as well. Could you please help me with the UIConfig entry that … --- ## [LCM Provisioning without identity request creation](https://community.sailpoint.com/discuss/t/lcm-provisioning-without-identity-request-creation/34959)
**Author:** [@ratachari](https://community.sailpoint.com/discuss/u/ratachari)\ **Replies:** 4\ **Last updated:** [October 28, 2024, 10:28am UTC](https://community.sailpoint.com/discuss/t/lcm-provisioning-without-identity-request-creation/34959 "2024-10-28T10:28:39Z")
Hello, I want to call LCM Provisioning workflow to execute my plan without any identity request created. Do we have any argument that needs to be updated within the workflow, so that SailPoint will just execute the plan… --- ## [Access Profiles from Delimited Source](https://community.sailpoint.com/discuss/t/access-profiles-from-delimited-source/34756)
**Author:** [@ayeshashahu](https://community.sailpoint.com/discuss/u/ayeshashahu)\ **Replies:** 1\ **Last updated:** [September 27, 2024, 8:49pm UTC](https://community.sailpoint.com/discuss/t/access-profiles-from-delimited-source/34756 "2024-09-27T20:49:50Z")
Hi Team, We are using a Delimited File Connector for Manual Provisioning of a system. Connected to the CSV-source we have an application with requestable access-profiles. After a user requests access to an access profi… --- ## [Prehire lifecycle state](https://community.sailpoint.com/discuss/t/prehire-lifecycle-state/34621)
**Author:** [@josephcasale](https://community.sailpoint.com/discuss/u/josephcasale)\ **Replies:** 7\ **Last updated:** [September 17, 2024, 7:05pm UTC](https://community.sailpoint.com/discuss/t/prehire-lifecycle-state/34621 "2024-09-17T19:05:44Z")
We are hoping to onboard and provisions identities 30 days ahead of their actual effective start date. I understand that issuing an access request to add a group membership for a disabled Active Directory or Entra ID ac… --- ## [Slack - IdentityNow integration: Is logging in a one time requirement?](https://community.sailpoint.com/discuss/t/slack-identitynow-integration-is-logging-in-a-one-time-requirement/33398)
**Author:** [@manju\_an](https://community.sailpoint.com/discuss/u/manju_an)\ **Replies:** 2\ **Last updated:** [August 22, 2024, 4:18pm UTC](https://community.sailpoint.com/discuss/t/slack-identitynow-integration-is-logging-in-a-one-time-requirement/33398 "2024-08-22T16:18:27Z")
Hi All - We see users are required to login to IdentityNow before using Slack to create access request or approve/reject requests as detailed here. My questions are Is this a one time requirement? If not, what is the … --- ## [How to allow someone to submit access requests for all users?](https://community.sailpoint.com/discuss/t/how-to-allow-someone-to-submit-access-requests-for-all-users/34044)
**Author:** [@WendyHolly](https://community.sailpoint.com/discuss/u/WendyHolly)\ **Replies:** 4\ **Last updated:** [June 21, 2024, 9:45pm UTC](https://community.sailpoint.com/discuss/t/how-to-allow-someone-to-submit-access-requests-for-all-users/34044 "2024-06-21T21:45:17Z")
Hello Sailpoint Community! I’m trying to give someone the ability to request access for any user. We have a new application integration that’s currently in QA testing / user training. The application owner is creating t… --- ## [How to stop duplicate AD accounts created on terminated lifecycle state](https://community.sailpoint.com/discuss/t/how-to-stop-duplicate-ad-accounts-created-on-terminated-lifecycle-state/33929)
**Author:** [@salam1](https://community.sailpoint.com/discuss/u/salam1)\ **Replies:** 3\ **Last updated:** [June 18, 2024, 7:19pm UTC](https://community.sailpoint.com/discuss/t/how-to-stop-duplicate-ad-accounts-created-on-terminated-lifecycle-state/33929 "2024-06-18T19:19:09Z")
Hello, We are currently facing some big challenges with Sailpoint creating duplicate AD accounts (on premise active directory) upon user’s termination in workday. Here is our setup in sailpoint: Birthright role for a… --- ## [Apply the changes of the entitlements of an access profile to a user](https://community.sailpoint.com/discuss/t/apply-the-changes-of-the-entitlements-of-an-access-profile-to-a-user/33828)
**Author:** [@maneeshyatiwella](https://community.sailpoint.com/discuss/u/maneeshyatiwella)\ **Replies:** 1\ **Last updated:** [May 20, 2024, 9:57pm UTC](https://community.sailpoint.com/discuss/t/apply-the-changes-of-the-entitlements-of-an-access-profile-to-a-user/33828 "2024-05-20T21:57:01Z")
Hi, In a customer’s deployment, we have an application having access profiles having multiple entitlements. Which means that a single access profile has around 50 entitlement in the application. However, the entitlement… --- ## [accessRequest/manageAccess/](https://community.sailpoint.com/discuss/t/accessrequest-manageaccess/33677)
**Author:** [@satbirkaur](https://community.sailpoint.com/discuss/u/satbirkaur)\ **Replies:** 3\ **Last updated:** [May 3, 2024, 10:14pm UTC](https://community.sailpoint.com/discuss/t/accessrequest-manageaccess/33677 "2024-05-03T22:14:53Z")
Manage User Access page only show 105 . but there are lot more entitlements under entitlement catalog . set requestable is there a way i can increase this limit Screenshot 2024-04-29 162042.png --- ## [Provisioning in Sequence](https://community.sailpoint.com/discuss/t/provisioning-in-sequence/32754)
**Author:** [@pritishmhrn](https://community.sailpoint.com/discuss/u/pritishmhrn)\ **Replies:** 4\ **Last updated:** [April 14, 2024, 10:17am UTC](https://community.sailpoint.com/discuss/t/provisioning-in-sequence/32754 "2024-04-14T10:17:33Z")
Hello All, We have the below use case for Access Request : 1. Provision an account of App A with the attribute value of App B. 2. If App B is not found, first provision App B, then use the attribute value in App A pro… --- ## [If I use the Terminator class on an Identity will it automatically terminate everything?](https://community.sailpoint.com/discuss/t/if-i-use-the-terminator-class-on-an-identity-will-it-automatically-terminate-everything/33512)
**Author:** [@marclichon](https://community.sailpoint.com/discuss/u/marclichon)\ **Replies:** 2\ **Last updated:** [April 11, 2024, 2:36pm UTC](https://community.sailpoint.com/discuss/t/if-i-use-the-terminator-class-on-an-identity-will-it-automatically-terminate-everything/33512 "2024-04-11T14:36:02Z")
Hello. We are cleaning up an application and deleting a given list of Identities. Some still have only 1 link (to the application), some have links AND outstanding access requests for that application. There doesn… --- ## [Access Request Status in IdentityNow](https://community.sailpoint.com/discuss/t/access-request-status-in-identitynow/32902)
**Author:** [@jatin\_shetty](https://community.sailpoint.com/discuss/u/jatin_shetty)\ **Replies:** 2\ **Last updated:** [February 14, 2024, 2:34pm UTC](https://community.sailpoint.com/discuss/t/access-request-status-in-identitynow/32902 "2024-02-14T14:34:32Z")
Hello everyone, This one seems like an easy one, but have been struggling to find the right answer. As an IdentityNow admin, how does one look at an access request and figure out who it is pending with? I know its e… --- ## [Provisioning issue with SCIM 2.0 connector](https://community.sailpoint.com/discuss/t/provisioning-issue-with-scim-2-0-connector/32868)
**Author:** [@harishp](https://community.sailpoint.com/discuss/u/harishp)\ **Replies:** 4\ **Last updated:** [February 14, 2024, 9:31am UTC](https://community.sailpoint.com/discuss/t/provisioning-issue-with-scim-2-0-connector/32868 "2024-02-14T09:31:27Z")
Team, We onboarded SCIM2.O type of connector, Test connection is working Account & Group Aggregation are also working fine We are using IIQ 8.3 P2 When I try to submit the request through Manage Accounts/ Manage Acce… --- ## [Advance Policy Doesn’t Show Violation](https://community.sailpoint.com/discuss/t/advance-policy-doesn-t-show-violation/26775)
**Author:** [@muchhalr](https://community.sailpoint.com/discuss/u/muchhalr)\ **Replies:** 3\ **Last updated:** [January 18, 2024, 3:31am UTC](https://community.sailpoint.com/discuss/t/advance-policy-doesn-t-show-violation/26775 "2024-01-18T03:31:34Z")
I’m using Advance Policy in our IIQ environment. Other role/entitlement SOD policy are working fine showing the violations while request is getting raised but the Advance Policy doesn’t show any violations after raising … --- ## [Find users' access not showing custom role type](https://community.sailpoint.com/discuss/t/find-users-access-not-showing-custom-role-type/32015)
**Author:** [@carpinterod](https://community.sailpoint.com/discuss/u/carpinterod)\ **Replies:** 1\ **Last updated:** [November 9, 2023, 8:37am UTC](https://community.sailpoint.com/discuss/t/find-users-access-not-showing-custom-role-type/32015 "2023-11-09T08:37:35Z")
Hi All, I’m trying to use the “Find Users’ Access” on the Manage User Access. I’ve seen that this functionallity is showing me all Business Roles and Entitlements for the selected user, but Custom type Roles are missing… --- ## [Access Requests are getting stuck at Waiting state](https://community.sailpoint.com/discuss/t/access-requests-are-getting-stuck-at-waiting-state/31162)
**Author:** [@vnautiyal2](https://community.sailpoint.com/discuss/u/vnautiyal2)\ **Replies:** 5\ **Last updated:** [October 31, 2023, 12:20pm UTC](https://community.sailpoint.com/discuss/t/access-requests-are-getting-stuck-at-waiting-state/31162 "2023-10-31T12:20:05Z")
We are facing issue in SailPoint where access requests for the entitlements/roles are not getting completed. Once the access requests are approved by manager/owners, the entitlements are not getting provisioned as per th… --- ## [IdentityIQ 8.2 EmailFileAttachment: How to add attachment to email w/o renaming the attachment](https://community.sailpoint.com/discuss/t/identityiq-8-2-emailfileattachment-how-to-add-attachment-to-email-w-o-renaming-the-attachment/25851)
**Author:** [@deljr1983](https://community.sailpoint.com/discuss/u/deljr1983)\ **Replies:** 4\ **Last updated:** [October 4, 2023, 8:50pm UTC](https://community.sailpoint.com/discuss/t/identityiq-8-2-emailfileattachment-how-to-add-attachment-to-email-w-o-renaming-the-attachment/25851 "2023-10-04T20:50:35Z")
Hi Everyone, I am having some trouble with an attachment configuration I have setup to go with an email sent during an access request. All the examples I have seen I have to rename the attachment. Currently I am ren… --- ## [PAM Connector | Access Request Query | Create Account Option Pops](https://community.sailpoint.com/discuss/t/pam-connector-access-request-query-create-account-option-pops/31579)
**Author:** [@pritishmhrn](https://community.sailpoint.com/discuss/u/pritishmhrn)\ **Replies:** 1\ **Last updated:** [September 22, 2023, 7:15am UTC](https://community.sailpoint.com/discuss/t/pam-connector-access-request-query-create-account-option-pops/31579 "2023-09-22T07:15:41Z")
Hi All, We have onboarded a PAM Type Connector. In access Request, we are able to see “Create Account” option the moment we select the access. Can anyone please let us know if this is OOTB feature and reason behind sh… --- ## [Workitem escalations](https://community.sailpoint.com/discuss/t/workitem-escalations/31345)
**Author:** [@ManparTDC](https://community.sailpoint.com/discuss/u/ManparTDC)\ **Replies:** 2\ **Last updated:** [August 30, 2023, 7:20am UTC](https://community.sailpoint.com/discuss/t/workitem-escalations/31345 "2023-08-30T07:20:39Z")
Our current process for access request reminders and escalation is to send out 5 reminders at 24 hours intervals and escalate the workitem after 24 hours of the 5th reminder and then the workitem expires after 14 days. W… --- ## [Before Provisioning Rule || disable not supported by class openconnector.connector.atlassian.Atlassi](https://community.sailpoint.com/discuss/t/before-provisioning-rule-disable-not-supported-by-class-openconnector-connector-atlassian-atlassi/30874)
**Author:** [@harish\_wipro](https://community.sailpoint.com/discuss/u/harish_wipro)\ **Replies:** 3\ **Last updated:** [July 18, 2023, 6:16am UTC](https://community.sailpoint.com/discuss/t/before-provisioning-rule-disable-not-supported-by-class-openconnector-connector-atlassian-atlassi/30874 "2023-07-18T06:16:21Z")
Dear Team, I am working on Sailpoint IIQ and Atlassian application connector integration: 1. Connection is established using OOTB connector (Atlassian Suite - Cloud) 2. Able to pull the accounts and access (groups) 3… --- ## [Cancel Hundreds of old pending Identity requests](https://community.sailpoint.com/discuss/t/cancel-hundreds-of-old-pending-identity-requests/29339)
**Author:** [@jplefebvre2](https://community.sailpoint.com/discuss/u/jplefebvre2)\ **Replies:** 3\ **Last updated:** [March 7, 2023, 10:57pm UTC](https://community.sailpoint.com/discuss/t/cancel-hundreds-of-old-pending-identity-requests/29339 "2023-03-07T22:57:23Z")
Hi everyone, We are facing a situation with our IdentityIQ that is in place for many years now. Back in the days (4-5 years ago), we were not using expiration for our identity request. Because of that, we have Identit… --- ## [Form section type Text with HTML tags is not working in 8.3](https://community.sailpoint.com/discuss/t/form-section-type-text-with-html-tags-is-not-working-in-8-3/29209)
**Author:** [@ksuneeth85](https://community.sailpoint.com/discuss/u/ksuneeth85)\ **Replies:** 1\ **Last updated:** [February 20, 2023, 9:00pm UTC](https://community.sailpoint.com/discuss/t/form-section-type-text-with-html-tags-is-not-working-in-8-3/29209 "2023-02-20T21:00:19Z")
in 8.1 version , i can show some html tags in from section under type=TEXT as you see below \
\ \ \ return “\