# \#configuration **URL:** https://community.sailpoint.com/discuss/tag/configuration/51.md [Latest](https://community.sailpoint.com/discuss/latest.md) · [Categories](https://community.sailpoint.com/discuss/categories.md) · [Tags](https://community.sailpoint.com/discuss/tags.md) --- ## [Certification Staging Notification](https://community.sailpoint.com/discuss/t/certification-staging-notification/29012)
**Author:** [@aseelvn07](https://community.sailpoint.com/discuss/u/aseelvn07)\ **Replies:** 3\ **Last updated:** [June 5, 2026, 1:27pm UTC](https://community.sailpoint.com/discuss/t/certification-staging-notification/29012 "2026-06-05T13:27:15Z")
Hi, Is there a way to send a notification mail after a certification campaign is STAGED? Eg: A user launches a campaign with ‘Staging Period’ enabled, let’s say it took 3 minutes for the campaign to get “STAGED”. Onc… --- ## [Does SailPoint Add-On Support SAP NetWeaver 7.50 with ECC 6.0 EHP8?](https://community.sailpoint.com/discuss/t/does-sailpoint-add-on-support-sap-netweaver-7-50-with-ecc-6-0-ehp8/59055)
**Author:** [@Bhumi22](https://community.sailpoint.com/discuss/u/Bhumi22)\ **Replies:** 5\ **Last updated:** [February 20, 2026, 12:14pm UTC](https://community.sailpoint.com/discuss/t/does-sailpoint-add-on-support-sap-netweaver-7-50-with-ecc-6-0-ehp8/59055 "2026-02-20T12:14:04Z")
Hello, We are currently working on extracting indirect entitlements from our SAP applications into SailPoint IIQ. While reviewing the vendor documentation, we noted that the function module /SAILPOIN/SAIL\_READ\_TABLE is … --- ## [ISC JDBC Athena JAR Exception](https://community.sailpoint.com/discuss/t/isc-jdbc-athena-jar-exception/59029)
**Author:** [@si6006](https://community.sailpoint.com/discuss/u/si6006)\ **Replies:** 2\ **Last updated:** [February 16, 2026, 8:16am UTC](https://community.sailpoint.com/discuss/t/isc-jdbc-athena-jar-exception/59029 "2026-02-16T08:16:14Z")
Hi all, I am onboarding AWS Athena into SailPoint ISC leveraging JDBC. I am facing issues while uploading the jar file in the connector configuration. When I upload the uber (with dependencies) jar file, ISC doesn’t let… --- ## [Restarting tomcat did not cancel the stucked task](https://community.sailpoint.com/discuss/t/restarting-tomcat-did-not-cancel-the-stucked-task/36897)
**Author:** [@ksuneeth85](https://community.sailpoint.com/discuss/u/ksuneeth85)\ **Replies:** 3\ **Last updated:** [October 16, 2025, 12:00am UTC](https://community.sailpoint.com/discuss/t/restarting-tomcat-did-not-cancel-the-stucked-task/36897 "2025-10-16T00:00:56Z")
We have a linux servers aggregation task and it has been stuck and we did restart tomcat.The task is still pending after restart.normally all pending task will be cancelleted after tomcat restart.any idea ? how to kill t… --- ## [SailPoint IIQ | Salesforce Connector | No such column 'ContactId' on entity 'User'](https://community.sailpoint.com/discuss/t/sailpoint-iiq-salesforce-connector-no-such-column-contactid-on-entity-user/34572)
**Author:** [@upuitandi](https://community.sailpoint.com/discuss/u/upuitandi)\ **Replies:** 3\ **Last updated:** [July 10, 2025, 1:59pm UTC](https://community.sailpoint.com/discuss/t/sailpoint-iiq-salesforce-connector-no-such-column-contactid-on-entity-user/34572 "2025-07-10T13:59:23Z")
We are using the Salesforce OOTB Connector for an application integration in SailPoint IIQ; Provisioning is failing with the error “\[ ConnectorException \] \[ Error details \] INVALID\_FIELD: select Id ,UserRole.Id, Contact… --- ## [Add a new task server to existing IdentityIQ environment](https://community.sailpoint.com/discuss/t/add-a-new-task-server-to-existing-identityiq-environment/35640)
**Author:** [@jtonn](https://community.sailpoint.com/discuss/u/jtonn)\ **Replies:** 2\ **Last updated:** [February 19, 2025, 8:52am UTC](https://community.sailpoint.com/discuss/t/add-a-new-task-server-to-existing-identityiq-environment/35640 "2025-02-19T08:52:33Z")
I have a DEV instance of identityIQ that is utilizing only one server. I want to add an additional task server to the environment. I have loaded the IdentityIQ 8.4 application on the new server but see no clear directi… --- ## [javadoc page not loading](https://community.sailpoint.com/discuss/t/javadoc-page-not-loading/35549)
**Author:** [@aseelvn07](https://community.sailpoint.com/discuss/u/aseelvn07)\ **Replies:** 3\ **Last updated:** [February 6, 2025, 7:09am UTC](https://community.sailpoint.com/discuss/t/javadoc-page-not-loading/35549 "2025-02-06T07:09:20Z")
Hi, In our Sailpoint installation, we are not able to access javadoc page (as shown in screenshot). Sailpoint is working as expected, but just the javadoc page is not. The same issue exist in out DEV, QA, STAGE and PRO… --- ## [Data Governance Menu](https://community.sailpoint.com/discuss/t/data-governance-menu/34619)
**Author:** [@jsgentry1](https://community.sailpoint.com/discuss/u/jsgentry1)\ **Replies:** 5\ **Last updated:** [September 10, 2024, 6:10pm UTC](https://community.sailpoint.com/discuss/t/data-governance-menu/34619 "2024-09-10T18:10:36Z")
We installed a new instance of IIQ (8.2p1), and imported our XMLs, and now we are seeing a new menu “Data Governance”. We don’t have File Access Manager installed. How do we configure IIQ to hide the “Data Governance” m… --- ## [SalesForce Marketing Cloud Integration](https://community.sailpoint.com/discuss/t/salesforce-marketing-cloud-integration/34351)
**Author:** [@rodrigo\_ribeiro](https://community.sailpoint.com/discuss/u/rodrigo_ribeiro)\ **Replies:** 1\ **Last updated:** [August 2, 2024, 9:47pm UTC](https://community.sailpoint.com/discuss/t/salesforce-marketing-cloud-integration/34351 "2024-08-02T21:47:10Z")
Hello, I need to integrate “SalesForce Marketing Cloud” with IdentityNow and I’m looking for information on whether I can do this with the available connectors (SalesForce Connector or Salesforce SaaS Connector) but I’m… --- ## [Role assignment criteria help - new accounts](https://community.sailpoint.com/discuss/t/role-assignment-criteria-help-new-accounts/34273)
**Author:** [@salam1](https://community.sailpoint.com/discuss/u/salam1)\ **Replies:** 2\ **Last updated:** [July 25, 2024, 2:12pm UTC](https://community.sailpoint.com/discuss/t/role-assignment-criteria-help-new-accounts/34273 "2024-07-25T14:12:59Z")
Hello, I am looking to create new Salesforce accounts for new hires joining our company via Sailpoint roles. The use case is that I only want to create a base Salesforce account with a minimum access profile via sailpo… --- ## [Email request object-queued](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226)
**Author:** [@aseelvn07](https://community.sailpoint.com/discuss/u/aseelvn07)\ **Replies:** 4\ **Last updated:** [July 21, 2024, 5:06am UTC](https://community.sailpoint.com/discuss/t/email-request-object-queued/30226 "2024-07-21T05:06:13Z")
We have setup a new 8.3 p1 environment, and observed emails are not getting sent. They are queued. (Please see attached image). What is the issue here? --- ## [Create ServiceNow Service Desk tickets for specific operations](https://community.sailpoint.com/discuss/t/create-servicenow-service-desk-tickets-for-specific-operations/31235)
**Author:** [@SReddy\_IAM](https://community.sailpoint.com/discuss/u/SReddy_IAM)\ **Replies:** 3\ **Last updated:** [June 17, 2024, 1:56pm UTC](https://community.sailpoint.com/discuss/t/create-servicenow-service-desk-tickets-for-specific-operations/31235 "2024-06-17T13:56:19Z")
Hello, We have recently upgraded to 7.3 to 8.3 and have switched over from IntegrationConfig to the IdentityIQ for ServiceNow Service Desk module for ticket creation We noticed that when we add an application as Manage… --- ## [Certification Event as Targeted Certification](https://community.sailpoint.com/discuss/t/certification-event-as-targeted-certification/33977)
**Author:** [@Ahmed96001](https://community.sailpoint.com/discuss/u/Ahmed96001)\ **Replies:** 4\ **Last updated:** [June 13, 2024, 3:49pm UTC](https://community.sailpoint.com/discuss/t/certification-event-as-targeted-certification/33977 "2024-06-13T15:49:16Z")
Hello, I wanted to know if there is any way to have the certification event to be with type as “Targeted Certification” ? Mainly our requirement is to be able to certify specific IT roles based on a specific rule event. … --- ## [Configuration Hub Tenant Connection PAT error](https://community.sailpoint.com/discuss/t/configuration-hub-tenant-connection-pat-error/33183)
**Author:** [@MohammedY](https://community.sailpoint.com/discuss/u/MohammedY)\ **Replies:** 12\ **Last updated:** [March 14, 2024, 9:29am UTC](https://community.sailpoint.com/discuss/t/configuration-hub-tenant-connection-pat-error/33183 "2024-03-14T09:29:31Z")
I am trying to setup a configuration hub connection from sandbox to production i followed this link: Using the Configuration Hub - SailPoint Identity Services I am getting the following error: An error occurred. Please … --- ## [AD Connector config](https://community.sailpoint.com/discuss/t/ad-connector-config/33041)
**Author:** [@pillar224](https://community.sailpoint.com/discuss/u/pillar224)\ **Replies:** 2\ **Last updated:** [February 28, 2024, 6:35pm UTC](https://community.sailpoint.com/discuss/t/ad-connector-config/33041 "2024-02-28T18:35:29Z")
Hey guys, I’m trying to filter my AD Connector so it only pulls the Accounts that are members of specific AD groups. Any advice as to how to accomplish this? See attached the screenshot of how I’ve currently got the Sour… --- ## [Account Correlation](https://community.sailpoint.com/discuss/t/account-correlation/32845)
**Author:** [@kaiolima](https://community.sailpoint.com/discuss/u/kaiolima)\ **Replies:** 3\ **Last updated:** [February 15, 2024, 5:40am UTC](https://community.sailpoint.com/discuss/t/account-correlation/32845 "2024-02-15T05:40:07Z")
This is an example of uncorrelated identity, but there are others here about the correlation of accounts, since all attributes or most of them coincide between Identity x Account Attribute, which even then the account is… --- ## [How to add the AC\_NewName and AC\_NewParent attributes to the AD source?](https://community.sailpoint.com/discuss/t/how-to-add-the-ac-newname-and-ac-newparent-attributes-to-the-ad-source/32693)
**Author:** [@vflores](https://community.sailpoint.com/discuss/u/vflores)\ **Replies:** 2\ **Last updated:** [January 25, 2024, 7:13pm UTC](https://community.sailpoint.com/discuss/t/how-to-add-the-ac-newname-and-ac-newparent-attributes-to-the-ad-source/32693 "2024-01-25T19:13:13Z")
I’m trying to move an AD account to another OU on a disable move, the documentation mention some attributes “AC\_NewName” and “AC\_NewParent”. I’m looking a the source and I don’t see where should I add them. The documenta… --- ## [ERROR ServerThread sailpoint.server.HeartbeatService:274 - Host: ui01 , deactivating server tk01](https://community.sailpoint.com/discuss/t/error-serverthread-sailpoint-server-heartbeatservice-274-host-ui01-deactivating-server-tk01/31462)
**Author:** [@sergiooliveira](https://community.sailpoint.com/discuss/u/sergiooliveira)\ **Replies:** 1\ **Last updated:** [September 12, 2023, 11:22pm UTC](https://community.sailpoint.com/discuss/t/error-serverthread-sailpoint-server-heartbeatservice-274-host-ui01-deactivating-server-tk01/31462 "2023-09-12T23:22:50Z")
Hello, There are days in the morning when we start working, we realize that the servers are down… When we go to syslog to see what happened, we see the following error: ERROR ServerThread sailpoint.server.HeartbeatSer… --- ## [Certificafion rule update or add rule after kicking off certificafion](https://community.sailpoint.com/discuss/t/certificafion-rule-update-or-add-rule-after-kicking-off-certificafion/31028)
**Author:** [@2022Sandeep123](https://community.sailpoint.com/discuss/u/2022Sandeep123)\ **Replies:** 5\ **Last updated:** [July 31, 2023, 7:27pm UTC](https://community.sailpoint.com/discuss/t/certificafion-rule-update-or-add-rule-after-kicking-off-certificafion/31028 "2023-07-31T19:27:40Z")
Hello community, Is it possible to change or update any existing rules defined in certification campaign after it has kicked off. For example, We started a certificafion campaign yesterday with 4 week active period and… --- ## [What is TargetSources](https://community.sailpoint.com/discuss/t/what-is-targetsources/30550)
**Author:** [@ManishKumar136](https://community.sailpoint.com/discuss/u/ManishKumar136)\ **Replies:** 3\ **Last updated:** [June 21, 2023, 4:38am UTC](https://community.sailpoint.com/discuss/t/what-is-targetsources/30550 "2023-06-21T04:38:14Z")
Hello, What is “sailpoint.object.TargetSource”? Where do we use it? Is there any documentation available? Regards Manish Kumar --- ## [How to use type="sailpoint.persistence.XmlType" in hbm file](https://community.sailpoint.com/discuss/t/how-to-use-type-sailpoint-persistence-xmltype-in-hbm-file/30301)
**Author:** [@TB\_EY](https://community.sailpoint.com/discuss/u/TB_EY)\ **Replies:** 3\ **Last updated:** [May 26, 2023, 11:59pm UTC](https://community.sailpoint.com/discuss/t/how-to-use-type-sailpoint-persistence-xmltype-in-hbm-file/30301 "2023-05-26T23:59:45Z")
I have a requirement to create an extended attribute for certificationitem object and that column will contain huge data so I am trying to add below property in CertificationItemExtended.hbm file but I am getting error w… --- ## [Update Configuration to for SSL certificate](https://community.sailpoint.com/discuss/t/update-configuration-to-for-ssl-certificate/30146)
**Author:** [@shaun\_clarke](https://community.sailpoint.com/discuss/u/shaun_clarke)\ **Replies:** 1\ **Last updated:** [May 12, 2023, 1:21pm UTC](https://community.sailpoint.com/discuss/t/update-configuration-to-for-ssl-certificate/30146 "2023-05-12T13:21:13Z")
On a Linux box, what file do I need to update in order to repoint how SailPoint is going to grab the SSL certificate on the local servers? Is it in the iiq.properties file, server.xml file, etc..? --- ## [An unexpected error occurred: The application script threw an exception: java.lang.ClassCastExceptio](https://community.sailpoint.com/discuss/t/an-unexpected-error-occurred-the-application-script-threw-an-exception-java-lang-classcastexceptio/25795)
**Author:** [@prabhakar9030](https://community.sailpoint.com/discuss/u/prabhakar9030)\ **Replies:** 5\ **Last updated:** [May 12, 2023, 5:32am UTC](https://community.sailpoint.com/discuss/t/an-unexpected-error-occurred-the-application-script-threw-an-exception-java-lang-classcastexceptio/25795 "2023-05-12T05:32:40Z")
I Configured Entitlement Owner Certification however i tried to exclude inactive user. I made a rule but i am getting an error could you please let us know where i am doing mistake. An unexpected error occurred: The … --- ## [Export FAM Application Configuration](https://community.sailpoint.com/discuss/t/export-fam-application-configuration/29001)
**Author:** [@suresh\_duraisamy](https://community.sailpoint.com/discuss/u/suresh_duraisamy)\ **Replies:** 5\ **Last updated:** [February 1, 2023, 6:37pm UTC](https://community.sailpoint.com/discuss/t/export-fam-application-configuration/29001 "2023-02-01T18:37:23Z")
Hi, I have a requirement to Export FAM application configuration. But I don’t see any options in Web and Admin Client, I just want to know Is there any methods to export the FAM configuration? Any help on this appreci… --- ## [How to hide a Field in form based on the value of another Field](https://community.sailpoint.com/discuss/t/how-to-hide-a-field-in-form-based-on-the-value-of-another-field/28903)
**Author:** [@scholleti](https://community.sailpoint.com/discuss/u/scholleti)\ **Replies:** 3\ **Last updated:** [January 26, 2023, 4:43pm UTC](https://community.sailpoint.com/discuss/t/how-to-hide-a-field-in-form-based-on-the-value-of-another-field/28903 "2023-01-26T16:43:51Z")
Hi, Can someone help me on the below, with sample code I have two fields(hiretype,user) in the form, if “hiretype” Field is selected as Non-Employee, then i need to hide the “user” Field. \ **Author:** [@kskendelis](https://community.sailpoint.com/discuss/u/kskendelis)\ **Replies:** 3\ **Last updated:** [December 6, 2022, 7:51am UTC](https://community.sailpoint.com/discuss/t/one-ws-connector-for-all-applications-multiplex-application/27356 "2022-12-06T07:51:51Z") Hi all, i have request to connect all customer’s different applications over their own created WS connector (one-to-many). I dont have practice in this way, only in (one-to-one). If its okay? What problems could be? M… --- ## [ConnectorAfterCreate powershell ad replication](https://community.sailpoint.com/discuss/t/connectoraftercreate-powershell-ad-replication/28262)
**Author:** [@stalex](https://community.sailpoint.com/discuss/u/stalex)\ **Replies:** 4\ **Last updated:** [November 16, 2022, 3:40pm UTC](https://community.sailpoint.com/discuss/t/connectoraftercreate-powershell-ad-replication/28262 "2022-11-16T15:40:54Z")
Hello, On IIQ 8.2P3, when an AD Account is created, an aftercreate powershell rule is triggered to create the mailbox and skype. From now, we are using only one specific DC in AD configuration so the AD app and the pow… --- ## [Aggregation Link data read](https://community.sailpoint.com/discuss/t/aggregation-link-data-read/27969)
**Author:** [@bytck](https://community.sailpoint.com/discuss/u/bytck)\ **Replies:** 3\ **Last updated:** [October 20, 2022, 8:13am UTC](https://community.sailpoint.com/discuss/t/aggregation-link-data-read/27969 "2022-10-20T08:13:52Z")
Hi Forum, I have changed the nativeidentity configuration for an application from A to B. few accounts already had the link of the application with nativeidentity A, now when I have aggregated them again there are two a… --- ## [Suppress remediation emails and workitem](https://community.sailpoint.com/discuss/t/suppress-remediation-emails-and-workitem/27712)
**Author:** [@deependra\_basnet](https://community.sailpoint.com/discuss/u/deependra_basnet)\ **Replies:** 4\ **Last updated:** [October 11, 2022, 6:55pm UTC](https://community.sailpoint.com/discuss/t/suppress-remediation-emails-and-workitem/27712 "2022-10-11T18:55:59Z")
Hi Sailors, We have created a Manager Certification for delimited application. When the mangers revoke the Access, SailPoint is sending Remediation email and creating Remediation work item. Can we stop the emails and th… --- ## [Customization vs Build Map Rule?](https://community.sailpoint.com/discuss/t/customization-vs-build-map-rule/27464)
**Author:** [@rishavghosh](https://community.sailpoint.com/discuss/u/rishavghosh)\ **Replies:** 3\ **Last updated:** [September 8, 2022, 5:14pm UTC](https://community.sailpoint.com/discuss/t/customization-vs-build-map-rule/27464 "2022-09-08T17:14:16Z")
Hi all, I have been asked this question a lot of times but don’t seem to find a satisfactory answer. Question - “What is the use of customization rule and what are its advantages when compared to Build Map rule (if pre… [Next page](https://community.sailpoint.com/discuss/tag/configuration/51.md?match_all_tags=true&page=1&tags%5B%5D=configuration)