# \#devops

**URL:** https://community.sailpoint.com/discuss/tag/devops/97.md

[Latest](https://community.sailpoint.com/discuss/latest.md) · [Categories](https://community.sailpoint.com/discuss/categories.md) · [Tags](https://community.sailpoint.com/discuss/tags.md)

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## [Version Control and Migration process to ISC using GIT](https://community.sailpoint.com/discuss/t/version-control-and-migration-process-to-isc-using-git/59483)

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**Author:** [@dwijnesh](https://community.sailpoint.com/discuss/u/dwijnesh)\
**Replies:** 2\
**Last updated:** [July 3, 2026, 11:23am UTC](https://community.sailpoint.com/discuss/t/version-control-and-migration-process-to-isc-using-git/59483 "2026-07-03T11:23:03Z")

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We are currently planning to set up GIT-based version control for our SailPoint tenants (3 environments) to better manage configuration changes and streamline deployments across environments. Our objective is to: Maint…

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## [Deleted object would be re-saved by cascade (remove deleted object from associations) for an in 8.5](https://community.sailpoint.com/discuss/t/deleted-object-would-be-re-saved-by-cascade-remove-deleted-object-from-associations-for-an-in-8-5/36938)

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**Author:** [@Spaya1](https://community.sailpoint.com/discuss/u/Spaya1)\
**Replies:** 7\
**Last updated:** [May 27, 2026, 9:03pm UTC](https://community.sailpoint.com/discuss/t/deleted-object-would-be-re-saved-by-cascade-remove-deleted-object-from-associations-for-an-in-8-5/36938 "2026-05-27T21:03:13Z")

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After upgrading from 8.3 to 8.5, when importing objects, one of the application is failing with this error. deleted object would be re-saved by cascade (remove deleted object from associations): \[sailpoint.object.Schema…

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## [Cannot invoke "sailpoint.object.ObjectAttribute.getName()" because "src" is null](https://community.sailpoint.com/discuss/t/cannot-invoke-sailpoint-object-objectattribute-getname-because-src-is-null/36680)

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**Author:** [@hitesh\_bhutani](https://community.sailpoint.com/discuss/u/hitesh_bhutani)\
**Replies:** 11\
**Last updated:** [March 17, 2026, 4:58pm UTC](https://community.sailpoint.com/discuss/t/cannot-invoke-sailpoint-object-objectattribute-getname-because-src-is-null/36680 "2026-03-17T16:58:47Z")

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Hi All, We recently upgraded from 8.2p1 to 8.5 on JDK 21 tomcat 9.x. After the upgrade when I try opening the identity from identity warehouse I am getting this weird excpetion. Any pointers will be helpful. Here is the…

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## [Issue in Entitlement catalog after 8.5 upgrade](https://community.sailpoint.com/discuss/t/issue-in-entitlement-catalog-after-8-5-upgrade/36905)

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**Author:** [@Spaya1](https://community.sailpoint.com/discuss/u/Spaya1)\
**Replies:** 5\
**Last updated:** [October 17, 2025, 11:01pm UTC](https://community.sailpoint.com/discuss/t/issue-in-entitlement-catalog-after-8-5-upgrade/36905 "2025-10-17T23:01:12Z")

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We recently upgraded our dev environment from 8.3 P4 to 8.5. I am seeing an issue in entitlement catalog. The object properties tab seems to be missing and also unable to save entitlement.

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## [SailPoint Patching Issues with UI Issues](https://community.sailpoint.com/discuss/t/sailpoint-patching-issues-with-ui-issues/36741)

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**Author:** [@rabshrestha](https://community.sailpoint.com/discuss/u/rabshrestha)\
**Replies:** 12\
**Last updated:** [September 12, 2025, 10:57pm UTC](https://community.sailpoint.com/discuss/t/sailpoint-patching-issues-with-ui-issues/36741 "2025-09-12T22:57:18Z")

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Hi all, We are facing an issue with ultimate patch 8.1p6 from 8.1 GA. We implemented patch 8.1p6 using ssb build. The patch is successful however we are facing issues in the UI as follows where we do not see any conten…

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## [Stalled FAM Upgrade](https://community.sailpoint.com/discuss/t/stalled-fam-upgrade/28771)

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**Author:** [@chrisk](https://community.sailpoint.com/discuss/u/chrisk)\
**Replies:** 9\
**Last updated:** [July 1, 2025, 8:34am UTC](https://community.sailpoint.com/discuss/t/stalled-fam-upgrade/28771 "2025-07-01T08:34:19Z")

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Hello, I am currently running an upgrade from FAM 8.1 to 8.1 SP5. 15 of the 94 install events have just been sitting stalled for hours, the rest have completed. All of the stalled are still marked as pending and they …

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## [Process for Reviewing Release Notes](https://community.sailpoint.com/discuss/t/process-for-reviewing-release-notes/34422)

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**Author:** [@sblili](https://community.sailpoint.com/discuss/u/sblili)\
**Replies:** 5\
**Last updated:** [April 21, 2025, 1:06am UTC](https://community.sailpoint.com/discuss/t/process-for-reviewing-release-notes/34422 "2025-04-21T01:06:16Z")

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Would you mind sharing how you all handle your process for reviewing the weekly release notes (New Features, Enhancements, and Fixes)? I find them very easy to read and understand, however, looking for a better process …

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## ["Invalid object name 'spt\_hist\_database\_version' error during IIQ Upgrade 8.3p1 to 8.4 GA](https://community.sailpoint.com/discuss/t/invalid-object-name-spt-hist-database-version-error-during-iiq-upgrade-8-3p1-to-8-4-ga/35624)

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**Author:** [@rsoma](https://community.sailpoint.com/discuss/u/rsoma)\
**Replies:** 5\
**Last updated:** [April 3, 2025, 10:38pm UTC](https://community.sailpoint.com/discuss/t/invalid-object-name-spt-hist-database-version-error-during-iiq-upgrade-8-3p1-to-8-4-ga/35624 "2025-04-03T22:38:09Z")

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Hi We’re in the process of upgrading to 8.4 GA. SQL Server DB upgrade scripts have been run and the new access history database created. However, here is the error when “iiq upgrade” command is run from iiq console. …

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## [8.4 upgrade "Form" issue](https://community.sailpoint.com/discuss/t/8-4-upgrade-form-issue/32770)

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**Author:** [@ashishpatel](https://community.sailpoint.com/discuss/u/ashishpatel)\
**Replies:** 9\
**Last updated:** [February 27, 2025, 9:53am UTC](https://community.sailpoint.com/discuss/t/8-4-upgrade-form-issue/32770 "2025-02-27T09:53:35Z")

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We just upgraded to 8.4 from 8.3p2 and keep getting following error while approving/confirming the Form. javax.servlet.ServletException: org.glassfish.jersey.server.ContainerException: java.lang.NoSuchMethodError: 'sail…

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## [Configuring Virtual Appliance in Local](https://community.sailpoint.com/discuss/t/configuring-virtual-appliance-in-local/34595)

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**Author:** [@swapnasarit](https://community.sailpoint.com/discuss/u/swapnasarit)\
**Replies:** 6\
**Last updated:** [October 3, 2024, 5:27am UTC](https://community.sailpoint.com/discuss/t/configuring-virtual-appliance-in-local/34595 "2024-10-03T05:27:09Z")

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Hello, Any one have any idea on the new changes happened to the configuration process of Virtual Appliance in identity security Cloud as I am facing error (403 Forbidden) while adding a new key pass phrase. Attached sc…

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## [Question on Upgrade from 8.4 to 8.4SP3 - Client Installer location](https://community.sailpoint.com/discuss/t/question-on-upgrade-from-8-4-to-8-4sp3-client-installer-location/33825)

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**Author:** [@chrisk](https://community.sailpoint.com/discuss/u/chrisk)\
**Replies:** 4\
**Last updated:** [August 19, 2024, 10:00pm UTC](https://community.sailpoint.com/discuss/t/question-on-upgrade-from-8-4-to-8-4sp3-client-installer-location/33825 "2024-08-19T22:00:55Z")

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We are planning on upgrading from 8.4 to 8.4SP3 and noticed in the ReadMe file - 5. Close the FAM Admin Client and Execute the provided ClientInstaller\_x64.msi so it can get updated as well. I’ve downloaded the SP3 f…

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## [Seeking Advices to upgrade File Access Manager from 8.3 to 8.4](https://community.sailpoint.com/discuss/t/seeking-advices-to-upgrade-file-access-manager-from-8-3-to-8-4/32548)

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**Author:** [@aelarfaoui](https://community.sailpoint.com/discuss/u/aelarfaoui)\
**Replies:** 3\
**Last updated:** [July 1, 2024, 7:40pm UTC](https://community.sailpoint.com/discuss/t/seeking-advices-to-upgrade-file-access-manager-from-8-3-to-8-4/32548 "2024-07-01T19:40:41Z")

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Dear SailPoint Forum Community, I hope this message finds you well. I am reaching out today to seek your expert guidance on upgrading our current version of FAM from 8.3 to 8.4 in order to benefit from all the updates r…

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## [How to patch Identity IQ 8.4 with 8.4p1 using SSB](https://community.sailpoint.com/discuss/t/how-to-patch-identity-iq-8-4-with-8-4p1-using-ssb/34062)

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**Author:** [@sumit-pal](https://community.sailpoint.com/discuss/u/sumit-pal)\
**Replies:** 1\
**Last updated:** [June 26, 2024, 8:08am UTC](https://community.sailpoint.com/discuss/t/how-to-patch-identity-iq-8-4-with-8-4p1-using-ssb/34062 "2024-06-26T08:08:06Z")

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Dear All, We want to patch our IdentityIQ installation v8.4 with patch version 8.4p1. We are using SSB for build. I was exploring the readMe section of the patch version (attached in this question) and the ant build sc…

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## [How to stop duplicate AD accounts created on terminated lifecycle state](https://community.sailpoint.com/discuss/t/how-to-stop-duplicate-ad-accounts-created-on-terminated-lifecycle-state/33929)

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**Author:** [@salam1](https://community.sailpoint.com/discuss/u/salam1)\
**Replies:** 3\
**Last updated:** [June 18, 2024, 7:19pm UTC](https://community.sailpoint.com/discuss/t/how-to-stop-duplicate-ad-accounts-created-on-terminated-lifecycle-state/33929 "2024-06-18T19:19:09Z")

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Hello, We are currently facing some big challenges with Sailpoint creating duplicate AD accounts (on premise active directory) upon user’s termination in workday. Here is our setup in sailpoint: Birthright role for a…

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## [Create ServiceNow Service Desk tickets for specific operations](https://community.sailpoint.com/discuss/t/create-servicenow-service-desk-tickets-for-specific-operations/31235)

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**Author:** [@SReddy\_IAM](https://community.sailpoint.com/discuss/u/SReddy_IAM)\
**Replies:** 3\
**Last updated:** [June 17, 2024, 1:56pm UTC](https://community.sailpoint.com/discuss/t/create-servicenow-service-desk-tickets-for-specific-operations/31235 "2024-06-17T13:56:19Z")

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Hello, We have recently upgraded to 7.3 to 8.3 and have switched over from IntegrationConfig to the IdentityIQ for ServiceNow Service Desk module for ticket creation We noticed that when we add an application as Manage…

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## [Login issue for end user after upgrade to 8.4](https://community.sailpoint.com/discuss/t/login-issue-for-end-user-after-upgrade-to-8-4/33949)

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**Author:** [@Giridhar\_Nasam](https://community.sailpoint.com/discuss/u/Giridhar_Nasam)\
**Replies:** 3\
**Last updated:** [June 6, 2024, 4:59am UTC](https://community.sailpoint.com/discuss/t/login-issue-for-end-user-after-upgrade-to-8-4/33949 "2024-06-06T04:59:47Z")

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Dear Community, We upgraded IIQ from 8.1 to 8.4 (8.1 to 8.2 to 8.3 to 8.4) till 8.3 everything worked fine. in 8.4 we are facing an issue, users without "system administrator" capability aren’t being able access the ho…

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## [FAM Upgradation from 8.1 to 8.2 and then 8.3](https://community.sailpoint.com/discuss/t/fam-upgradation-from-8-1-to-8-2-and-then-8-3/31873)

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**Author:** [@PreshitGhode](https://community.sailpoint.com/discuss/u/PreshitGhode)\
**Replies:** 2\
**Last updated:** [April 26, 2024, 5:50am UTC](https://community.sailpoint.com/discuss/t/fam-upgradation-from-8-1-to-8-2-and-then-8-3/31873 "2024-04-26T05:50:10Z")

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We are seeking clarification regarding the upgradation process from FAM version 8.1 to 8.2, considering our DC DR setup. Could you please confirm whether a failover is required after upgrading the production servers, and…

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## [Upgrade Issue 8.3 to 8.4](https://community.sailpoint.com/discuss/t/upgrade-issue-8-3-to-8-4/33609)

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**Author:** [@chrisk](https://community.sailpoint.com/discuss/u/chrisk)\
**Replies:** 6\
**Last updated:** [April 22, 2024, 5:20pm UTC](https://community.sailpoint.com/discuss/t/upgrade-issue-8-3-to-8-4/33609 "2024-04-22T17:20:09Z")

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I’m currently running the upgrade from 8.3 to 8.4. After starting the upgrade, the screen is now blank and when I hit refresh I get this - UpgradeErrors.png Not sure where to go from here, any help would be great…

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## [Getting exception "could not initialize proxy - no Session" during leaver lifecycle event](https://community.sailpoint.com/discuss/t/getting-exception-could-not-initialize-proxy-no-session-during-leaver-lifecycle-event/28713)

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**Author:** [@pragati\_agarwal95](https://community.sailpoint.com/discuss/u/pragati_agarwal95)\
**Replies:** 7\
**Last updated:** [February 26, 2024, 10:39am UTC](https://community.sailpoint.com/discuss/t/getting-exception-could-not-initialize-proxy-no-session-during-leaver-lifecycle-event/28713 "2024-02-26T10:39:49Z")

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Hi Everyone, We have just upgraded from IIQ 8.1P5 to IIQ 8.3P1. We are using Accelerator Pack configuration with some customizations for leaver lifecycle event. Post upgrade, when leaver is triggered, the provisioning…

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## [Getting error for "The ActiveMQ JDBCAdapter class has not been supplied and b"  while installing 8.4](https://community.sailpoint.com/discuss/t/getting-error-for-the-activemq-jdbcadapter-class-has-not-been-supplied-and-b-while-installing-8-4/32654)

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**Author:** [@VipinVerma1](https://community.sailpoint.com/discuss/u/VipinVerma1)\
**Replies:** 8\
**Last updated:** [February 19, 2024, 6:42am UTC](https://community.sailpoint.com/discuss/t/getting-error-for-the-activemq-jdbcadapter-class-has-not-been-supplied-and-b-while-installing-8-4/32654 "2024-02-19T06:42:12Z")

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Hi, Doing fresh installation with below configuration. SailPoint 8.4 MSSQL 2019 Appche tomcat. I am able to go in IIQ console, but after strating the webserver, getting below error. 18-Jan-2024 17:08:13.389 INFO …

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## [Oracle 19c & IIQ console errors](https://community.sailpoint.com/discuss/t/oracle-19c-iiq-console-errors/32086)

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**Author:** [@iamwater](https://community.sailpoint.com/discuss/u/iamwater)\
**Replies:** 5\
**Last updated:** [November 15, 2023, 3:36pm UTC](https://community.sailpoint.com/discuss/t/oracle-19c-iiq-console-errors/32086 "2023-11-15T15:36:44Z")

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Hi, I am currently authenticating to my Oracle 19c using the wallet. Running Linux 8.8. Java 11, Tomcat 10.1.15 That connection works when connecting directly via Sql developer. I am new to SailPoint Is this the cor…

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## [Installation Error : Error occurred when creating "famuser" via Elasticsearch User API](https://community.sailpoint.com/discuss/t/installation-error-error-occurred-when-creating-famuser-via-elasticsearch-user-api/31670)

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**Author:** [@simonyeh](https://community.sailpoint.com/discuss/u/simonyeh)\
**Replies:** 3\
**Last updated:** [October 6, 2023, 2:21am UTC](https://community.sailpoint.com/discuss/t/installation-error-error-occurred-when-creating-famuser-via-elasticsearch-user-api/31670 "2023-10-06T02:21:15Z")

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Hi There Does anyone have the same error message as me when installing the FAM 8.4 on Windows 2022 and MS SQL 2022 ? I also checked the PORT 9200 and it was NOT opened via “netstate -an” command. Any suggestion? Th…

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## [IdentityIQ Installation on AWS](https://community.sailpoint.com/discuss/t/identityiq-installation-on-aws/29239)

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**Author:** [@thumburu](https://community.sailpoint.com/discuss/u/thumburu)\
**Replies:** 2\
**Last updated:** [May 15, 2023, 5:19am UTC](https://community.sailpoint.com/discuss/t/identityiq-installation-on-aws/29239 "2023-05-15T05:19:55Z")

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Hi, We are looking for installing Identity IQ on a AWS instance. Is there anything that needs be looked into or any other pre-requisites? If anyone has implemented this earlier, please let us know. Thanks, Harshit…

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## [Version Information in About Page Not Updating](https://community.sailpoint.com/discuss/t/version-information-in-about-page-not-updating/24618)

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**Author:** [@karen\_delucia](https://community.sailpoint.com/discuss/u/karen_delucia)\
**Replies:** 3\
**Last updated:** [February 3, 2023, 2:54pm UTC](https://community.sailpoint.com/discuss/t/version-information-in-about-page-not-updating/24618 "2023-02-03T14:54:59Z")

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I’ve applied patch 4 for 8.1 to my 8.1p3 installation. I removed p3 and all e-fixes. I’ve applied the update multiple different ways including manually and via SSB build process, but the ‘Version’ information in the ‘Abo…

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## [FAM Upgrade Central Servers](https://community.sailpoint.com/discuss/t/fam-upgrade-central-servers/28991)

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**Author:** [@chrisk](https://community.sailpoint.com/discuss/u/chrisk)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 10:24pm UTC](https://community.sailpoint.com/discuss/t/fam-upgrade-central-servers/28991 "2023-01-31T22:24:50Z")

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Hello, I’m preparing to upgrade 8.1 SP5 to 8.2 - 8.3. From the documentation- “The Server Installer must be upgraded on each of the File Access Manager central servers.” Is there documentation somewhere that will tel…

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## [IIQ - Upgrade from IIQ 8.0 to IIQ 8.2 - AIR Plugin Configuration details](https://community.sailpoint.com/discuss/t/iiq-upgrade-from-iiq-8-0-to-iiq-8-2-air-plugin-configuration-details/24917)

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**Author:** [@paolosalatinos](https://community.sailpoint.com/discuss/u/paolosalatinos)\
**Replies:** 1\
**Last updated:** [December 1, 2022, 7:57am UTC](https://community.sailpoint.com/discuss/t/iiq-upgrade-from-iiq-8-0-to-iiq-8-2-air-plugin-configuration-details/24917 "2022-12-01T07:57:19Z")

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Hi everyone we are planning an upgrade from IIQ 8.0 to IIQ 8.2. For the upgrade we would like to check IIQ 8.0 deprecated code on version 8.2 (using as a reference IIQ 8.2 for code deprecation check on IIQ 8.0 current co…

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## [Removing e-fixes before IdentityIQ patching](https://community.sailpoint.com/discuss/t/removing-e-fixes-before-identityiq-patching/27889)

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**Author:** [@pasquale92](https://community.sailpoint.com/discuss/u/pasquale92)\
**Replies:** 1\
**Last updated:** [October 14, 2022, 10:12pm UTC](https://community.sailpoint.com/discuss/t/removing-e-fixes-before-identityiq-patching/27889 "2022-10-14T22:12:42Z")

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Hi, I have to install the latest patch p3 of IdentityIQ 8.2 version but, following the installation instructions, first I have to remove the e-fixes installed, IIQPB-1066 and IIQCB-4610, and I have a doubt about it. In…

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## [Customization vs Build Map Rule?](https://community.sailpoint.com/discuss/t/customization-vs-build-map-rule/27464)

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**Author:** [@rishavghosh](https://community.sailpoint.com/discuss/u/rishavghosh)\
**Replies:** 3\
**Last updated:** [September 8, 2022, 5:14pm UTC](https://community.sailpoint.com/discuss/t/customization-vs-build-map-rule/27464 "2022-09-08T17:14:16Z")

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Hi all, I have been asked this question a lot of times but don’t seem to find a satisfactory answer. Question - “What is the use of customization rule and what are its advantages when compared to Build Map rule (if pre…

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## [Cloud Gateway - Tomcat as service](https://community.sailpoint.com/discuss/t/cloud-gateway-tomcat-as-service/27377)

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**Author:** [@chrisk](https://community.sailpoint.com/discuss/u/chrisk)\
**Replies:** 3\
**Last updated:** [September 2, 2022, 2:09am UTC](https://community.sailpoint.com/discuss/t/cloud-gateway-tomcat-as-service/27377 "2022-09-02T02:09:22Z")

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I’m installing a new Cloud Gateway which has Tomcat 9.0.24 included. Our current Cloud Gateway installation using Tomcat7 has a Tomcat.exe in the bin but I don’t see that in the new Tomcat directory. I don’t see anywhe…

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## [No Alternative Methods Provided for Deprecated Methods While Upgrading to IdentityIQ 8.2](https://community.sailpoint.com/discuss/t/no-alternative-methods-provided-for-deprecated-methods-while-upgrading-to-identityiq-8-2/26610)

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**Author:** [@joshi-cognizant](https://community.sailpoint.com/discuss/u/joshi-cognizant)\
**Replies:** 2\
**Last updated:** [July 21, 2022, 3:14pm UTC](https://community.sailpoint.com/discuss/t/no-alternative-methods-provided-for-deprecated-methods-while-upgrading-to-identityiq-8-2/26610 "2022-07-21T15:14:34Z")

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We are using some deprecated methods that does not have alternative suggestions in the javadoc. If there are any replacement for those methods,please let me know. Any help will be much appreciated. Thanks. Below I ha…

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