[EA] How do I request access on someone's behalf?

Version 14
    Request On Behalf Of is currently in Early Access. Please keep the Early Access Terms and Conditions in mind while using this feature.

     

    Sometimes you know what access your team needs before they do. To get someone up and running as soon as possible, especially when you're onboarding a new person or a new tool, IdentityNow allows managers to make access requests on behalf of other people in their organziation as needed.

     

    NOTE: Roles can only be requested one at a time, for yourself or others.

     

    Prerequisites

     

     

    Requesting Roles On Behalf Of Others

     

    Complete the following steps:

     

    1. Sign in to IdentityNow and go to the Request Center.

     

    2. Click the Roles tab.

     

    3. In the Search bar, type in the role you're looking for.

     

    4. Click Request in the card of the role you want.

     

    The Request details are displayed on the right of your screen.

    5. Under Requesting For, select the radio button for Others.

     

    6. Enter the names of the people you want to access this role.

     

    NOTE: You cannot save your own name in this field.

     

    7. If needed, enter comments under Add Comments so that the reviewers know why the selected individuals need access to the role. You can enter up to 500 characters.

     

    8. Click Submit.

     

    Your request for the role is submitted and a success message is displayed.

     

    All reviewers for that role must approve this access before it's granted to others. This might take several days.

     

    If your request is denied, you will see comments explaining why the reviewer denied your request, if the reviewer left them.

     

    Requesting Access Profiles On Behalf Of Others

     

    Complete the following steps:

     

    1. Sign in to IdentityNow and go to the Request Center.

     

    2. Click the Applications tab.

     

    NOTE: Apps cannot be requested on behalf of others, but the access profiles within them can.

     

    3. Click Request on the app card containing the access profile your users need access to.

     

    The Request details are displayed on the right of your screen.

    4. Under Access Profiles, use the radio button to select the access profile your users need access to.

     

     

    NOTE: Only one access profile can be selected per request.

     

    5. Under Requesting for, select the Others radio button.

     

    6. Select the names of the individuals you are requesting access for.

     

    7. If needed, enter comments under Add Comments so that the reviewers know why you need access to the access profile. You can enter up to 500 characters.

     

    8.  Click Submit.

     

    Your request for the Access Profile is submitted and a success message is displayed.

     

    All reviewers for that role must approve this access before it's granted to others. This might take several days.

     

    If your request is denied, you will see comments explaining why the reviewer denied your request, if the reviewer left them.