Changing a password for an app on your Launchpad depends on how the app is configured. The following types of apps might be on your Launchpad:
- An app for which you own the account.
- An app for which your company or IT department owns the account.
- An app with a password that is linked, along with other apps, to your primary network account. This is often also known as your AD account.
- An app with a password that is linked to one or more other apps.
- An app that you have multiple accounts on.
NOTE: When you change any password, you receive an email notifying you that your password has changed.
While the process of updating all of these passwords in IdentityNow is almost identical, there are some important differences:
NOTE: If your company uses password interception, you might also be able to change the password for apps like these from outside IdentityNow. Speak to your system administrator for more information.
NOTE: The user name displayed here may not match the username IdentityNow populates into the app each time you sign in.
CAUTION: Editing a password here only updates the password for the currently selected account on that app. If it is your primary account, also known as your authentication account, it might also update your IdentityNow password and your network password. If it is a secondary account, it updates the password on the authentication source assigned to the app.