Why am I signed out so quickly from IdentityNow?

Version 2

    Your administrator has configured IdentityNow for very short sessions. This might because you work at a computer that is accessible by a number of different employees throughout the day.

     

    The administrator might have configured the system in one or more of the following ways to keep your sessions short:

     

    • You can only be signed in to IdentityNow for a short period. For example, you might be signed out automatically after 15 minutes.
    • Your session ends and you are signed out as soon as you close the web browser.
    • Your session ends if you haven't used the system for a certain amount of time. For example, if your browser is idle for more than 5 minutes, you are signed out of IdentityNow.

     

    For more information, see: