Why did I get an email that my IdentityNow account is locked out?

Version 4

    If you provide an incorrect password to your IdentityNow sign in page several times in a row within a short period of time, your account is locked out for a certain interval. The email you receive notifies you of the lockout time and when you will be able to access your account again.


    If you receive this email and you did not make any failed attempts to sign in to IdentityNow, someone else might be trying to access your account. Contact your administrator immediately.


    For more information, see: