If you need to reset your IdentityNow password for any reason, and your business has enabled the Duo integration, you can use Duo to reset your password.
- Set up Duo as described here.
Complete the following steps:
|1. From the sign in page, click Forgot Password.|
2. When prompted, select one of the following Duo methods for password reset:
4. Enter your new password.
5. If you selected Duo Push or Duo Phone Callback, use your device to accept the password reset.
Refer to How do I set up and use Duo? for more information about each Duo option.
For more information, see: