If IdentityNow was unable to change your app's password immediately, it might take some time to process the change or resolve the underlying issues. While you are waiting, you can monitor its status in several places:
Here, you can see:
You can see which apps have successfully had their passwords changed and which apps have failed, were not attempted, or need to retry.
You can also see more information about the retry attempts in the following places:
You can contact your administrator at any time during the period that IdentityNow is retrying to send your password update to the source system. While the administrator cannot cancel your update, they might be able to resolve the underlying connection issue.