For certain apps, a password is fine. For an added layer of security, known as strong authentication, IdentityNow requires you to provide additional verification of your identity.
Strong authentication, which is also known as alternate authentication, is a method of verifying your identity without the use of a password. In IdentityNow, it can take a few different forms:
- You may be required to provide a verification code. This might be sent to you as a text message or by a system-generated voice recording over your phone.
- You may be required to answer one or more security questions.
- You may be required to re-enter your IdentityNow password.
- You may need to use an app on your mobile phone to accept a notification.
- In some cases, you might be required to sign in to IdentityNow. For more information, see Surf 237 Why am I being asked to sign back in to IdentityNow?
Strong authentication might be required for a number of activities in IdentityNow.
For more information, see: