Using Event Triggers

Using Event Triggers

IdentityNow has a set of event triggers that you can configure to connect to webhooks in third-party systems. Some triggers are available by default. You can request other triggers from a list.



  • A familiarity with event triggers and webhooks
  • Access to a third-party system with the ability to configure webhooks

Available Event Triggers

By default, you can subscribe to any triggers in the Available Event Triggers list. 

Triggers in the Early Access Event Triggers list must be requested before they can be added to your site. 

Event Trigger Details

By clicking each event trigger, you can see details about the trigger that you'll need to configure the webhook.

  • Trigger Name - The name of the trigger in SailPoint's cloud services.
  • Trigger ID - The unique ID of the trigger.
  • Description - A description of what causes the trigger to fire, sometimes with additional information.
  • Type - Whether the trigger is a Fire and Forget trigger or a Response Required trigger.
  • Input Schema - The schema of the JSON blob IdentityNow sends to the webhook. You can also see an Example Input.
  • Output Schema - The schema of the JSON blob IdentityNow expects to be returned from a webhook for Response Required triggers. You can also see an Example Output.


Subscribing to Event Triggers

You can subscribe to all event triggers using the API. Refer to the developer portal for more information. Follow the instructions below to subscribe the event triggers using the UI.

IMPORTANT: Before subscribing to an event trigger, make sure you've configured the information the webhook needs to receive event triggers.

Complete the following steps:

1. From the Admin interface, select Event Triggers to display a list of available triggers.

3. Click the Subscribe button beside a trigger to subscribe to it.

NOTE: A Fire and Forget type trigger can have up to 50 subscriptions, and a Response Required trigger once.

4. Enter the following information for your subscription:

  • Subscription Name - Enter a unique name for your subscription.
  • Description - Optionally enter a description for your subscription.
  • Subscription Type - Choose whether your subscription will be an HTTP subscription or an Amazon EventBridge subscription.
    If you choose HTTP, you will be required to complete the following field:
    • Integration URL - The URL of the webhook.

    If you choose Amazon EventBridge, you will be required to complete the following fields:

    • AWS Region - Your AWS region
    • AWS Account ID - Your AWS Account ID
  • Filter - Optionally, enter a JSON XPath filter expression to specify the conditions under which this trigger should fire.
  • Response Type - For Response Required triggers, specify whether you want the response to be synchronous or asynchronous. You can also choose to allow the integration to provide this information. This is sometimes known as dynamic.
  • Response Deadline - For Response Required triggers using an asynchronous response type, specify how long SailPoint's cloud service should wait for a 200 response before timing out. Use ISO 8601 Duration format. The default Response Deadline is 1 hour.
    The Response Deadline for synchronous triggers is 10 seconds. This can't be modified.
  • Authentication Type - Choose the type of authentication to use. You may be asked to complete additional fields.
    If you choose Bearer Token, you will be required to complete the following field:
    • Bearer Token - The bearer token used for authentication into the integration

    If you choose Basic Auth, you will be required to complete the following fields:

    • User Name - A user name to the integration service
    • Password - The password for the integration service account
  • Enabled/Disabled - Determine whether this subscription is enabled or disabled.

5. Click Save.

ets subscribe to trigger.png


You can take several actions on the Subscriptions page.

Click the slider in the Enabled/Disabled column to change the status of the subscription.

Click the menu icon beside a subscription to do the following:

  • Edit an existing subscription
  • Delete that subscription
  • View the Activity Log for that specific trigger
  • Select Test Subscription to send a test of this trigger using mock data.

Click Activity Log in the left menu to see a complete list of activity for all subscriptions in your org.

Version history
Revision #:
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Last update:
‎Jul 23, 2021 04:33 PM
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