Atlassian Server Jira Service Management
Atlassian is a leading product company providing tools for collaboration and service desk. The SailPoint's Atlassian Server Jira Service Management Integration module is designed for bringing the service desk experience right out of the SailPoint's platform where the users can raise and track service desk tickets (Service / Incident / Change) to their logical closure from the platform itself.
Support Level: SailPoint Delivered
Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.
Supported Use Cases
- Create Ticket
- Check Ticket Status
- Atlassian Jira Service Management (Server) version:
I am working on the integration use case to create ticket in Jira Application via SailPoint IIQ using OOTB
Hi @sanydi @gauravg42 : This is an integration module and licensed separately.
Please get in touch with your CSM for more details. The documents can be found in the IIQ link provided.