Identity security is only growing in complexity. As teams juggle massive volumes of data, evolving threats, and mounting compliance pressure, one question keeps coming up: How do we scale without slowing down?
That’s exactly why we built Harbor Pilot—a new generation of AI-powered agents that help identity teams move faster, work smarter, and stay secure.
Let’s unpack what Harbor Pilot is, what makes it different, and how you can start using it today.
But first: What is agentic AI?
If you’ve been keeping up with AI trends, you’ve probably heard terms like “AI agents,” “agentic AI,” or “autonomous workflows.” You’re not alone if you’ve also asked: What does that actually mean?
In simple terms, agentic AI refers to systems that can reason, decide, and act with autonomy. Unlike traditional AI models that respond to a prompt or follow pre-set rules, agentic AI systems take initiative, break down complex tasks into steps, and execute those steps toward a goal, while adapting to feedback along the way.
Think of it like a highly capable virtual teammate. You don’t have to code, configure, or manage it. Just describe what you need, and the agent gets to work.
How it works
Harbor Pilot combines natural language understanding, intelligent reasoning, and secure access to context rich data to take meaningful action on your behalf.
You simply describe what you need in plain language, no technical syntax required. Harbor Pilot interprets your request, understands the intent, and maps it to the right data or tools behind the scenes. Then, it takes action, whether that means generating a workflow, retrieving documentation, or returning real-time search results.
Throughout the process, you stay fully in control. Every action it takes is grounded in explainable logic and with traceable outputs, so you can trust it to operate securely and responsibly. Get to know our AI Trust Center.
Real-world use cases
Harbor Pilot brings this next-gen AI directly into SailPoint Identity Security Cloud. In its first release, we’re focused on three high value use cases that eliminate friction and free up your team’s time.
Search documentation
Ask about SailPoint’s product documentation and get instant answers with sources.
Ever spent too much time hunting through documentation to find the right API syntax or configuration guide? Now, you can simply ask Harbor Pilot in plain language—for example, “How do I create a role?”—and it’ll surface a precise answer, complete with links to the original documentation.
Saves time
Reduces dependency on support tickets
Accelerates onboarding for new admins and developers
Generate workflows
Describe your identity process, and Harbor Pilot drafts the workflow for you.
No more starting from scratch. Just tell Harbor Pilot what you want to automate—“Create a workflow to deactivate a user’s access when they leave the Sales team”—and it will generate a draft workflow using the right syntax and structure. From there you can review, customize, and deploy.
Accelerates workflow design
Lowers the barrier to automation
Empowers teams without deep technical expertise
Explore your data
Search your Identity Security Cloud data using natural language.
Need to answer questions like, “How many users were granted access to Salesforce last week?” or “Show me inactive users with admin access?” Now you can ask Harbor Pilot directly—no SQL, no filters, just your words. Harbor Pilot translates your request into a precise query and returns results in real time.
Fast insights for troubleshooting and audits
No need to learn query languages
Unlocks data for more roles across the team
Ready to get started?
If you’re already using SailPoint Identity Security Cloud, activating Harbor Pilot is simple:
- Check availability in your environment, contact your CSM if you need some help.
- Enable Harbor Pilot for documentation, workflows, and search.
- Start using natural language to interact with SailPoint like never before.
And that’s it! There’s no complex setup or training needed, it’s designed to be intuitive and immediately useful.
The future of identity security Is autonomous
Harbor Pilot is more than just an automation tool, it’s a smarter, faster, AI-driven teammate that takes identity security to the next level. With Harbor Pilot, you’re not just reacting, you’re proactively working.
These first use cases are solving real-world challenges today, with more on the way. Each one is designed to reduce manual effort, eliminate friction, and empower your team to focus on what matters most: securing your organization.
Ready to see Harbor Pilot in action? Explore the product page, check out the documentation, or reach out to your Customer Success Manager.
