Forgot wbxadmin after changing the default password

Hi All I need to Uninstall an Application Service and have forgotten the password for the Collector Manager using version FAM 8.3. 0.0 . Please can I get some advise on how to reset this password back to default .
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barbara_hodgkin
SailPoint Employee
SailPoint Employee

Hi @Mark_Super,

  As long as you can login to the Admin Client with another administrator you can reset the wbxadmin password by:

  • Clicking Configuration > Manage File Access Manager Permissions > Users
  • Highlight wbxadmin
  • Click Edit
  • Change password > confirm password
  • Click Save

Also, you do not necessarily need wbxadmin to access the Collector Installation Manager.  Any user configured with the User Roles = Role Administrator will be able to access Collector Installation Manger and install Activity Monitors and Collectors as desired.

Hope this helps!

 

 

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