File Access Manager Group

Hi, We are facing frequent issues with FAM 8.1 Elasticsearch DB service. We do have significant number of events (1700 per second) coming in but the ElasticSearch host server seems to have good configuration (1 TB HDD, 24 GB Ram - 8 GB JVM Heap). The ElasticSearch service becomes unresponsive and sometimes the current month's index goes Red. Has anyone had similar issues ? Is there any tool that can monitor ES performance (indexing, search etc.). Looks like Metricbeat is not supported by 5.1.1. Tried enabling monitoring on ES cluster but it didn't work. Also, can anyone share their Events Per Seconds & ES Server - Memory/Disk/CPU configuration details. ... View more

NOTE: This only applies to customers utilizing Government Community Cloud, all Enterprise plans will be unaffected by this change. General Announcement: Starting Sept. 15 th , 2022 Microsoft will restrict Government Community Cloud (GCC) accounts access to the Microsoft 365 Management Activity API endpoints through Enterprise Management API URL. For those accounts, Microsoft will enforce data collection using the Microsoft 365 Management Activity API through designated Government Community Cloud (GCC) URLs.  You can find details regrading this here:   https://docs.microsoft.com/en-us/office/office-365-management-api/office-365-management-apis-overvie....  This has also been communicated in Microsoft announcements MC221116, MC223431 & MC395212. What this means for FAM: The Office 365 Management APIs provide a single extensibility platform for all Office 365 management tasks, including service communications, security, compliance, reporting, and auditing. All of the Office 365 Management APIs are consistent in design and implementation with the current suite of Office 365 REST APIs. File Access Manager uses the Office 365 Management APIs to gather activity and audit data on OneDrive and SharePoint Online managed applications. File Access Manager uses the Authorization Code Token Acquisition flow to generate and refresh OAuth tokens.  These tokens are used to access different resources on the tenant’s environment.  This includes the O365 Management API token. For customers utilizing the FAM SharePoint Online and OneDrive applications which utilize a GCC plan, an efix will be provided which will need to be applied to ensure connectivity is maintained after the Microsoft connectivity changes are in place. A follow-up announcement will be released with the e-fix and details on how to apply this e-fix. Action Needed: An E-Fix is now available for the latest Service Packs: 8.3 SP1 and 8.2 SP2.  These changes will also be included in the upcoming Service Packs 8.3 SP2, 8.2 SP3 (targeted end of September 2022) as well as the upcoming major release 8.4. The E-Fix should be applied as soon as possible,   as to not disrupt your connectivity when the Microsoft changes occur.  Applying the E-Fix will   not automatically change your current configuration, you will need to edit your existing OneDrive and SharePoint Online FAM application(s) to select a plan type.  There are steps outlined in the README to update the configuration.  Microsoft is now supporting the GCC URL, so we highly recommend configuring the GCC plan now.   When applying the changes, please read carefully through the README file, and if you have any questions or need help applying the changes please open a Support ticket for help.  Regrading any other questions or concerns, please reach out to your Customer Success Manager. ... View more

Seeking some help here, would like to apply SSL cert for FAM web UI, couldn't find any documentation for the steps. anyone can shed some lights here? Thanks! ... View more

Hello,    It looks like if I reassign an individual record it just adds a new reviewer to it. How do I remove an existing reviewer?   Also it looks like I can only do a bulk reassign for an entire reviewer, not for a group of selected records. Is there anyway I can bulk reassign a group of records I have selected? ... View more

General Announcement: Starting Sept. 15 th , 2022 Microsoft will restrict Government Community Cloud (GCC) accounts access to the Microsoft 365 Management Activity API endpoints through Enterprise Management API URL. For those accounts, Microsoft will enforce data collection using the Microsoft 365 Management Activity API through designated Government Community Cloud (GCC) URLs.  You can find details regrading this here:   https://docs.microsoft.com/en-us/office/office-365-management-api/office-365-management-apis-overvie....  This has also been communicated in Microsoft announcements MC221116, MC223431 & MC395212. NOTE: This only applies to customers utilizing Government Community Cloud, all Enterprise plans will be unaffected by this change.   What this means for FAM: The Office 365 Management APIs provide a single extensibility platform for all Office 365 management tasks, including service communications, security, compliance, reporting, and auditing. All of the Office 365 Management APIs are consistent in design and implementation with the current suite of Office 365 REST APIs. File Access Manager uses the Office 365 Management APIs to gather activity and audit data on OneDrive and SharePoint Online managed applications. File Access Manager uses the Authorization Code Token Acquisition flow to generate and refresh OAuth tokens.  These tokens are used to access different resources on the tenant’s environment.  This includes the O365 Management API token. For customers utilizing the FAM SharePoint Online and OneDrive applications which utilize a GCC plan, an efix will be provided which will need to be applied to ensure connectivity is maintained after the Microsoft connectivity changes are in place. A follow-up announcement will be released with the e-fix and details on how to apply this e-fix.   Action Needed: This e-fix will be made available for the latest Service Packs: 8.3 SP1 and 8.2 SP2.  These changes will also be included in the upcoming Service Packs 8.3 SP2, 8.2 SP3 (targeted end of September 2022) as well as the upcoming major release 8.4. Please reach out to your Customer Success Manager with any questions or concerns. ... View more