For many IdentityNow customers, the browser tool, also known as the browser extension, is a supplement or add-on to your browser that automates the process of signing into apps.
The process used by the browser extension is known as password replay. That is, when a user clicks the app in the Launchpad, the browser extension runs a short set of software code called a script that automatically enters the correct account information into the appropriate fields and signs the user into the app.
Password replay is a form of single sign-on (SSO), meaning you only have to sign in to IdentityNow once using our unique security infrastructure and then you can launch your apps without having to sign in again.
NOTE: Administrators can see more detailed information in Browser Extension Administrator's Guide
See the following for more information:
When you open an app that the browser extension recognizes, it asks IdentityNow for your account information. It then applies our decryption algorithm to get your account information. After that it uses a script to replay your user name and password in the fields on the app's sign in page.
If you're not signed in to IdentityNow, the browser extension prompts you to sign in to IdentityNow first. It actually uses your unique IdentityNow password to decrypt your app account information before it can be replayed. This means no one but you - not even SailPoint's support staff - can access or replay your app credentials.
If your company uses password replay SSO, then a couple of things might be true:
You might be prompted to install the browser extension the first time you signed in to IdentityNow.
NOTE: You can also check to see if SailPoint is in your browser's list of add-ons or extensions. For instructions, click on your browser:
After the browser extension is installed on your computer, updates depend on a number of factors:
The supported browsers for the browser extension are identical to those for IdentityNow. See Which browsers and mobile operating systems does IdentityNow support? for details.
Depending on your site's configuration, the first time you sign in to IdentityNow, you will be prompted to install the SailPoint browser extension. In addition, you see a similar prompt to this whenever an update is released.
NOTE: Please disable your virus scanner before installing or upgrading the browser extension.
Complete the following steps:
1. Sign in to or register with IdentityNow. You will be prompted to install the browser software.
2. Click Install Now.
3. Follow the instructions for your browser.
4. Restart the browser.
5. Click an app to sign in. Depending on the type of app, you might be prompted to supply account information the first time you launch it.
After the first time, the browser software will sign you in automatically. |
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The browser extension is designed to automatically send you to the IdentityNow Sign In page the first time you go to a web app that is on the Launchpad, no matter how you got there. If you're already signed in, the browser extension will immediately replay your credentials.
That means you can continue to use your browser shortcuts with the browser extension and email links.
Sometimes your administrator might have configured IdentityNow to "skip" the Sign In page. This is sometimes called "no password" sign in because you might not ever see the Sign In page.
In reality, you're still being signed in to IdentityNow; it's just happening at the same time you sign in to your corporate network or domain. With this configuration, when you sign in to your workstation, you can: