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Supported Browsers and Mobile Operating Systems

Supported Browsers and Mobile Operating Systems

This document describes IdentityNow's support policy for the following:

IMPORTANT: if you are seeing an error message even though your browser matches the requirements described below, speak to your administrator for assistance.

Desktop Browsers and Operating Systems

For details about the most recent stable version of each browser, see https://updatemybrowser.org/.

Browser
Operating System
Support Policy
ChromeWindows/MacOSmost recent stable version
Firefoxmost recent stable version
Edge*most recent stable version
Internet Explorer**WindowsVersion 11

NOTES:

  • *IdentityNow's SSO service is not supported on Edge or Safari.
  • **IdentityNow does not support Internet Explorer's compatibility mode.

Thick Clients

You can set up Microsoft thick clients to use SSO with IdentityNow. See How can I configure an Office 365 thick client to work with IdentityNow? for details.

Mobile Browsers and Operating Systems

Browser or AppOperating SystemSupport Policy
Mobile ChromeAndroidmost recent stable version of Android and previous major three releases
Mobile SafariiOS

most recent stable version of iOS

Mobile AppAndroidmost recent stable version of Android and previous major three releases
iOSmost recent stable version of iOS

CAUTION:

  • The IdentityNow mobile app will not launch the vendor’s native mobile app. The app’s web experience will be launched within the IdentityNow mobile app.

  • Password replay is not supported on mobile browsers. If you need to use password replay apps, download the IdentityNow mobile app.
  • The IdentityNow mobile app is not recommended for iPad Pro.

For more information, see:

Comments

For questions about browsers that are not on this list, refer to IdentityNow Community. For example, Does IdentityNow have any plans to support Microsoft Edge?

Version history
Revision #:
1 of 1
Last update:
‎09-04-2013 02:23 PM
Updated by: