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Why won't my Duo passcode work?

Why won't my Duo passcode work?

Duo Security is a method of strong authentication that allows a third party service to send a set of validation codes known as passcodes to your device. There are a number of reasons one of those codes may not work.

  • You might have already used the validation code.

The screen will tell you which code it is expecting next from the list of codes.

next expected code.png
  • You might have requested a new set of validation codes.

This invalidates all the codes in all of your earlier sets.

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‎Jan 12, 2015 05:13 PM
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