If you encounter any problems or have questions about the Compass login process, please contact login-help@sailpoint.com.
1. Visit community.sailpoint.com and click Sign In to open SailPoint's Single Access login page.
2. Click No account? Register now!
3. Review the SailPoint Terms of Service, then select I Accept and Continue to complete your account creation.
4. Complete the required fields and click Submit.
5. Enter the verification code sent to your email and click Verify.
Note: If you don’t see the verification email within a few minutes, check your junk or spam folder. If it's not there, contact your IT team and add the sailpoint.com domain to your whitelist.
6. Your email has been verified, and you are now registered and signed in.
1. Go to community.sailpoint.com and click Sign In to open SailPoint's Single Access login page.
2. Enter the email associated with your SailPoint Single Access Account and click Submit.
3. Enter your current password for your SailPoint Single Access Account and click Sign On.
4. You are now signed in.
1. Go to community.sailpoint.com and click Sign In to open SailPoint's Single Access login page.
2. Enter the email associated with your SailPoint Single Access Account and click Submit.
3. Click Forgot Password.
4. Follow the on-screen instructions to set a new password that meets the following requirements:
5. Click Save when you're finished.
Note: If you don’t see the recovery code email within a few minutes, check your junk or spam folder. If it's not there, contact your IT team and add the sailpoint.com domain to your whitelist.
6. You have now successfully reset your password.
To update any of the following information, contact login-help@sailpoint.com:
SailPoint's Single Access Account is a single sign-on (SSO) solution that allows users to securely and seamlessly access all of SailPoint's portals using just one set of login credentials.
SailPoint's Single Access Account stores information to provide a seamless experience. If you have multiple accounts, you may need to use an incognito window or a dedicated browser to access specific profiles.
Yes, you'll still need to sign in to access content from SailPoint's other portals, but you won't need to re-enter your login credentials.
Contact us at login-help@sailpoint.com, and our support team will be happy to help you resolve any issues.
Check your email rules, spam, junk, and quarantine folders. If you still don’t see the email, contact your company’s IT team and ask them to whitelist the sailpoint.com domain.
If you encounter any issues with Compass, please reach out to compass-help@sailpoint.com.