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How to: Use Identity University

How to: Use Identity University

For any questions about Identity University, please reach out to training-help@sailpoint.com.

 

 

Overview

This guide offers detailed instructions on how to navigate Identity University. Explore the user-friendly catalog and search for courses by role, task, or solution. Whether you're taking an instructor-led class or a longer multi-part course, the Identity University learning management system simplifies the process of purchasing, registering for, and completing your training.

 

Register as a new Identity University user

1. Visit university.sailpoint.com and click Sign In to open SailPoint's Single Access login page.

Tutorial Screenshot #1.png

2. Click No account? Register now!

Tutorial Screenshot #2.png

3. Review the SailPoint Terms of Service, check the box to agree, select Accept to complete your account creation.

Tutorial Screenshot #3.png

4. Complete the required fields and click Submit.

    • First name
    • Last name
    • Username
      • Must be between 2-21 characters
      • Must begin and end with a letter or number
      • Supported characters: ASCII alphanumeric, underscore, and dash
      • Unicode characters are not supported
    • Email address
    • Password requirements
      • No more than 2 repeated characters
      • At least 5 unique characters
      • Minimum of 8 characters
      • Must include 1 special character, 1 number, 1 uppercase letter, and 1 lowercase letter
    • Verify password

Tutorial Screenshot #4.png

5. Enter the verification code sent to your email and click Verify.

Tutorial Screenshot #5.png

Note: If you don’t see the verification email within a few minutes, check your junk or spam folder. If it's not there, contact your IT team and add the sailpoint.com domain to your whitelist.

6. Your email has been verified, and you are now registered and signed in.

 

Log in to Identity University

1. Go to the university.sailpoint.com and click Sign In to open SailPoint's Single Access login page.

Tutorial Screenshot #6.png

2. Enter the email associated with your SailPoint Single Access Account and click Submit.

Tutorial Screenshot #7.png

3. Enter your current password for your SailPoint Single Access Account and click Sign On.

Tutorial Screenshot #8.png

 

Explore Identity University

Access Training paths

1. Click Training paths. 

Tutorial Screenshot #9.png

2. Select a training path you're interested in by choosing either a Role or Product.

Tutorial Screenshot #10.png

 

Access Instructor-led training

1. Click Instructor-led training.

Tutorial Screenshot #11.png

2. View your instructor-led courses and sort them by clicking the Day, Week, Month, or List tabs.

Tutorial Screenshot #12.png

 

Access Certifications

1. Click Certifications.

Tutorial Screenshot #13.png

2. Scroll down the page and choose the certification you want to learn more about.

Tutorial Screenshot #14.png

3. To get additional details, click the Get more info link.

Tutorial Screenshot #15.png

 

Access SailPoint's Course Catalog

1. Click Catalog.

Tutorial Screenshot #16.png

2. Filter SailPoint's courses by Product, Training Path, Course Type, or Cost by selecting the appropriate checkboxes.

Note: The Catalog page updates automatically based on the checkboxes you select.

Tutorial Screenshot #17.png

3. Select the SailPoint course you want to learn more about.

Tutorial Screenshot #18.png

 

Register for a SailPoint Course

To register for a SailPoint course, you must purchase an on-demand access pass, available for 1 month, 3 months, or 1 year. This pass gives you unlimited access to the full course catalog.

For details on how to purchase a pass, see the Start the payment process section.

1. After obtaining your access pass, navigate to Catalog.

Tutorial Screenshot #19.png

2. Select the SailPoint course you wish to enroll in.

Tutorial Screenshot #20.png

3. Click Enroll.

Tutorial Screenshot #21.png

4. When you are ready, click Resume to commence your SailPoint learning journey.

Tutorial Screenshot #22.png

 

Payment process

Start the payment process

1. Click Get Access.

Tutorial Screenshot #23.png

2. Select the access pass duration: 1 month, 3 months, or 1 year.

Tutorial Screenshot #24.png

3. If you have a discount code, click Apply License Code and enter the code in its field.

Tutorial Screenshot #25.png

4. Once you are finished, select Apply.

Tutorial Screenshot #26.png

5. Click Purchase to proceed to checkout.

Tutorial Screenshot #27.png

 

Checkout process

1. Review your order details carefully.

Tutorial Screenshot #28.png

2. When finished, click Review and Pay to proceed with entering your payment information.

Tutorial Screenshot #29.png

3. You have successfully purchased your access pass and can now enroll in any SailPoint course.

Tutorial Screenshot #27.5.png

 

Use a promotion, license, or training unit code

1. If you have a promotion code, license code, or training unit code, enter it in the designated field and click Apply.

Tutorial Screenshot #30.png

2. When finished, click Review and Pay to proceed with entering your payment information.

Tutorial Screenshot #31.png

3. Your access pass has been successfully purchased at a discounted price or using training units.

 

Access your learner profile

In Identity University's learner dashboard, you can view your profile information, a list of courses you registered for and completed, your course order history, and more.

1. Click the user avatar icon in the upper-right corner.

Tutorial Screenshot #32.png

2. Select My profile. 

Tutorial Screenshot #33.png

3. Review your learner account details.

Note: If any information appears incorrect, please contact training-help@sailpoint.com to update it.

 

Access the Identity University blog

1. Go to university.sailpoint.com.

2. Scroll to the bottom of the page and click the Identity University news link.

Tutorial Screenshot #34.png

 

Access the Identity University's Training FAQs

1. Go to university.sailpoint.com.

2. Scroll to the bottom of the page and click the Training FAQs link.

Tutorial Screenshot #35.png

 

Frequently asked questions

Is Identity University open to the public?

Yes, for more detailed information about Identity University, please head to this page.

 

If I want to learn more about the different training paths, where should I go?

Refer to the Access Training paths section to learn more.

 

How do I make a payment for the courses I want to purchase?

For more information, check out the sections titled, "Start the payment process" and "Checkout process."

 

How do I apply a discount code or training unit code to my purchase?

For detailed instructions, see the section titled, "Use a promotion, license, or training unit code."

 

If I have any questions about Identity University, whom should I contact?

Please email training-help@sailpoint.com.

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Last update:
‎Jun 30, 2025 10:59 PM
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