How to: Use the Mentions Feature

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• Overview
• Mention a community member
• Mention an article or post

Overview

The '@' symbol is a helpful and powerful feature, but it should be used thoughtfully. Avoid tagging community members in every post or tagging multiple users at once, as this can be disruptive.

Mention a community member

1. To address someone directly in your comment, type the '@' symbol followed by their username, then select their name from the list.

Note: The tagged user will receive a notification, and the mention helps others in the thread understand who you're addressing.

Mention an article or post

1. To reference a resource in your post, type the '@' symbol followed by the name of the article or post, then select the correct item from the list.

Make sure your post is relevant to the people that you tag, otherwise you may find yourself getting reported to the moderator for inappropriate use of this feature.

Interested in learning more about marking replies as solutions? Read the How to: Accept a reply as a solution article.