Identity Security Cloud Advisory Services Subscription

6 Kudos

High-Level Overview
Deep-Dive Advisory Services
Core Components
Advisory Workshops
Identity Security Cloud Roadmap Workshops
Identity Security Assessment Workshops
Project & Program Planning Workshops
Role Based Access Control Workshops
Application Onboarding Workshops
SaaS Features Workshops
Standard Operating Procedure Workshops
Migration Planning Workshops
Integration Focused Workshops (ERP, PAM, EMR, ITSM, etc.)
Product Focused Workshops (AI, ARM, CIEM, NERM, DAS, etc.)
AI-Driven Identity Security Cloud Advisory Services
TenantOps - Tenant + Operations
Accelerated SaaS Application Onboarding
SAP Deep-Dive Advisory Services Workshops
ISC SAP Advisory Services Deep-Dive
Meet Advisory Services Leadership
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High-Level Overview

Click Here: SailPoint Identity Security Cloud Advisory Services Overview

Deep-Dive Advisory Services

The most secure organizations in the world understand that they must view identity security as a holistic program, not just a one and done project. This reality is what drives the success of Identity Security Cloud Advisory Services. With options for SailPoint customers who are working with partners or on their own, our white-glove Advisory Services provides guidance for both accelerated expansion as well as operational maintenance of SailPoint SaaS solutions in the context of the full security landscape. With a dedicated SailPoint consultant who gets to know your implementation, goals, and objectives, the engagement model is designed to recognize the full potential of your SaaS investments with expert guidance. This program is built to assist customers and partners for their on-going implementation with designated services technical team. Advisory Services comes with a designated technical advisor focused on program expansion and team providing continuous hands-on Implementation assistance.

Core Components

Advisory Workshops
- Weekly / Bi-Weekly sessions ( Multiple sessions per workshop)
- Types of Workshops
  - Identity Security Cloud Roadmap Workshops
  - Identity Security Maturity Assessment Workshops
  - Role Based Access Control Workshops
  - Project & Program Planning Workshops
  - SaaS Feature Workshops
  - Standard Operating Procedure Workshops
  - Migration Planning Workshops
  - Application Onboarding Program Workshops
  - Integration Focused Workshops (ERP, ITSM, PAM, EMR etc.)
  - Product Focused Workshops (AI, ARM, CIEM NERM, DAS, MIS etc)
Tenant Operations
- Operational Monitoring & Remediation Recommendations
- Implementation Assessment & Recommendations
- Recommendations for Tenant Configuration Migration (ConfigurationHub & CI/CD Pipelines)
- VanityURL Migrations
- Auto Creation of Support Tickets
- Hands-on keyboard Critical Remediations
Hands-on keyboard Accelerated SaaS Onboarding
- Front Door Engine
- Source Templates
- Configuration Recommendations
- Best Practices Workflows
- Technical Configurations
- Use Case definition
Hands-on keyboard Integration Assistance
- ITSM, EMR, ERP, PAM, etc.
Hands-on AI Role Mining Assistance

Advisory Workshops

Advisory Workshops helps accelerate the Identity Program with tailored sessions based on the business drivers, current state & within the context of the implementation

Identity Security Cloud Roadmap Workshops

ISC Program Roadmap: Strategic planning session to define your multi-phase ISC adoption roadmap, aligning business priorities with technical capabilities to ensure long-term program success. Through dedicated roadmap sessions, TAs help customer organizations align strategic goals with upcoming product releases—reducing the need for custom solutions and enabling long-term planning.

Identity Security Assessment Workshops

Identity Security Cloud (ISC) Assessment: A comprehensive review of your current ISC implementation, identifying gaps, optimization opportunities, and alignment with best practices for identity security. TAs partner with business and technical teams to provide a comprehensive view of ISC capabilities. They promote adoption of purchased features and optimize existing implementations by ensuring best practices are followed and manual processes are minimized.

Project & Program Planning Workshops

Project & Program Planning: Best practices for planning and managing SailPoint ISC projects and long-term programs, including governance, resource planning, timelines, and success metrics. TAs collaborate closely with customer project teams to understand both short- and long-term goals, aligning efforts to drive successful outcomes and maximize value from the investment.

Role Based Access Control Workshops

Role-Based Access Control (RBAC): A deep dive into designing and implementing effective RBAC models in ISC, with guidance on role mining, role modeling, and governance to simplify access management. With a deep understanding of the organizational structure, TAs leverage AI-driven role modeling to guide access review readiness and streamline access request processes across business applications.

Application Onboarding Workshops

Application Onboarding Strategy: Best practices for prioritizing, sequencing, and onboarding new applications into ISC, with a focus on integration patterns, connector options, and scalable onboarding processes. To centralize access and provide a 360-degree view of user entitlements, TAs support customer organizations in onboarding additional applications. This helps mature the ISC program and significantly reduces manual workload.

SaaS Features Workshops

New ISC SaaS Features: An overview of the latest SailPoint Identity Security Cloud SaaS features, highlighting new capabilities, enhancements, and how to maximize their value within your identity program. Technical Advisors (TAs) stay up to date with the latest product enhancements and proactively share relevant updates aligned with customer organizations’ ongoing initiatives. This ensures business needs are met while addressing any existing product gaps.

Standard Operating Procedure Workshops

Standard Operating Procedures (SOPs): Workshop to establish clear, repeatable SOPs for managing and maintaining SailPoint ISC, ensuring operational consistency, compliance, and efficient ongoing administration. From a business perspective, TAs support project managers by reinforcing best practices and ensuring alignment with implementation goals, such as prerequisites for certifications and access requests. On the technical side, TAs assist engineers with planning data cleanups and optimizing configurations.

Migration Planning Workshops

Migration Planning: Replacing Legacy or Similar functionality Tools: Guidance on transitioning from legacy, custom-built, or competitive identity solutions to SailPoint ISC, including data migration, process alignment, and risk mitigation strategies. Based on the current implementation, TAs provide guidance on using Professional Services (PS) Atlas extensions to support seamless migration strategies—ensuring minimal disruption to user experience.

Integration Focused Workshops (ERP, PAM, EMR, ITSM, etc.)

Integrations & Industry-Focused Workshops: Tailored sessions focusing on industry-specific integration needs, regulatory considerations, and best practices for integrating ISC with your broader technology ecosystem. TAs work with customer organizations to explore and advise on new integrations—such as ERP, PAM, ITSM, ITDR, SIEM, and EMR, etc.—and organize tailored workshops to demonstrate time-to-live (TTL) value and industry-specific use cases.

Product Focused Workshops (AI, ARM, CIEM, NERM, DAS, etc.)

AI-Driven Identity Security Cloud Advisory Services

The service provides access to technical and functional SailPoint consultants who can offer both advisory and hands-on assistance, in addition to internal SailPoint insights and industry knowledge. They use their extensive identity security domain expertise and proven best practices to help customers recognize the full potential AI and ML from day one.

Assistance with roles, modeling, and optimization

Analytics support to foster data-driven decisions

Specialized expertise to help you augment the products you use

Descriptive, predictive, and prescriptive identity program guidance on an ongoing basis

Ongoing guidance is the key to maximizing your investment. The AI-Driven Identity Security Advisory Services give you peace of mind that SailPoint is there to help continuously manage your identity program after implementation.

TenantOps - Tenant + Operations

Accelerated SaaS Application Onboarding

Onboard applications faster with the Services Front Door Engine. Learn to onboard an application with the SailPoint team.

Identity Security Cloud Advisory Services Subscription