AI data in multi tenant

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AI data in multi tenant

AI data in multi tenant

Where is the AI data housed for the ISC product in a multi-tenant?  Is it housed in US data center?

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amy_shillinglaw
SailPoint Employee

Hi @joegilchrist and @JoelmK The data in a customer's tenant is what is used for any AI-driven mathematical computations. It is not going outside the tenant to look at other data for delivering certification or access recommendations. This is the same process in IdentityIQ.

Perhaps what you are really asking about is where does the data come from for GenAI Entitlement descriptions. Is that accurate? It only looks at the name of the entitlement to create a description based on common words and phrases taught to the LLM. It does not use any other data or metadata in the tenant for generating descriptions. This Admin Help topic mentions Amazon Bedrock LLM:

https://documentation.sailpoint.com/saas/help/access/entitlements.html#genai-entitlement-description...

Does this help to answer both the original and follow-up questions? If not, was there a specific AI module or feature you were asking about? Thanks!