Training Onboarding Guide

Training onboarding guide

New to SailPoint and not sure how or where to get started with your training journey? We've plotted a path to help you achieve your training goals.

Follow this step-by-step guide to get the most of Identity University. Each step outlines our best training recommendations, tips, and resources. Complete the key actions at the end of each section to set you up for success in the next phase of your journey.

Current members of the Admirals Club can earn points for reaching milestones in your journey and completing certain actions on time. These points can be redeemed for SailPoint services and Navigate registration. Click here to register for the Admirals Club.

Step 1: Get to know Identity University

Identity University is SailPoint's comprehensive training platform, designed to empower individuals and organizations to become experts in identity security. Identity University offers an array of learning opportunities tailored to different skill levels and learning preferences. It is open to the public, but access to the full course catalog, including advanced training and certification paths, is exclusively available to SailPoint licensed customers and partners.

Whether you're just starting your journey or are an experienced professional looking to enhance your expertise, Identity University provides:

• eLearning Courses: Self-paced modules designed for convenient, on-demand learning.
• Live Training: Interactive, expert-led training sessions for in-depth learning and hands-on practice.
• Certification Exams: Industry-recognized certifications to validate your skills and advance your career.
• Hands-on Labs: Practical, real-world sandbox environments to practice configurations and test scenarios.

Action: Create an Identity University profile to access learning resources.

Step 2: Get started with Identity Security Leader training path

Whether you're a current customer, considering SailPoint, or looking to build your identity security skillset, we suggest everyone start off with our foundational courses. Our Identity Security Leader path is completely free and open to the public. After you complete the training, take the exam and earn your Identity Security Leader Credential. Showcase your achievement on LinkedIn with the #IdentitySecurityLeader so we can congratulate you!

Step 3 and beyond is tailored to the needs of current SailPoint customers and partners to support their ongoing projects and training goals. If you are not a customer or partner, explore our publicly available courses. For information on becoming a SailPoint customer or partner, contact sales@sailpoint.com.

Action: Become an Identity Security Leader. This training path provides aspiring security leaders and practitioners an overview of the identity security industry, including access management and governance. Learn the language of identity security and get an introduction to SailPoint's Identity Security Cloud solutions. Pass the exam for a chance to earn the Identity Security Leader credential.

Action: Join our SailPoint Community to get access to our blogs, events and webinars, and forums.

Step 3: Gear up for an effective Project Kick-Off

Congratulations! You're now a SailPoint customer, and you're ready to kick off your project. Training team members at this stage is key to the success of your project implementation.

Projects involving untrained team members can result in delays of up to 160 hours. We strongly encourage that at least 2 team members complete the Identity Security Administrator training path before your go-live date to meet project deadlines.

Action: Complete the Identity Security Administrator training path. Hone the skills needed to implement and administer SailPoint Identity Security Cloud effectively. Completing this training path ensures you're well-prepared for your implementation, equipped with the knowledge to manage your identity security program confidently and achieve long-term success. It's an essential step toward empowering your team.

Action: Familiarize yourself with our role-based training paths to understand which sequence of training will set you up for success in the implementation and ongoing maintenance of your identity security program.

Action: Explore SailPoint's catalog. All on-demand courses are available with an active e-learning subscription.

Step 4: Drive your implementation to success

Action: Complete the advanced level coursework. After building a strong foundation with our Administrator courses, enroll in the Identity Security Engineer training path to deepen your technical knowledge and prepare for training-based knowledge credentials and certification exams. Then, consider enrolling in our live training classes for more hands-on training with our team of expert SailPoint Technical Advocates. For the latest updates on our products and walkthroughs of features and common use cases, check out our upcoming webinars.

Action: Explore Live Training classes. Take your training to a new level by enrolling in our live training classes. These classes offer hands-on learning with experienced instructors, providing in-depth guidance and real-world applications. Perfect for gaining foundational knowledge and practical expertise, these sessions create an interactive environment where you can ask questions and collaborate with peers.

Milestone: Earn Admiral Points when you complete all the classes in the Identity Security Administrator training path or Identity Security Engineer training path.

Step 5: Showcase your expertise

Now that you've completed your core training, it's time to put your knowledge into action and showcase your expertise by earning a certification badge. This certification validates your skills and demonstrates your readiness to implement and manage SailPoint solutions effectively.

Action: Register for our certification exams. Earning a SailPoint certification is a valuable step that demonstrates your expertise and commitment to specializing in identity security. This certification not only deepens your team's skills but also positions you as a leader in the fast-growing identity security field, enhancing both individual and organizational credibility.

Milestone: Earn Admiral Points when you earn your SailPoint Certified Identity Security Administrator badge or SailPoint Certified Identity Security Engineer badge.

Step 6: Program maintenance and success planning

To further enhance your learning, explore our catalog of supplemental courses tailored to your product. These additional classes provide deeper insights and advanced techniques, helping you address specific challenges and maximize the value of your SailPoint investment. Stay ahead by continuing your journey toward mastery!

Our courses are constantly being updated to reflect product updates and the evolving nature of security needs. Your subscription provides you with access to our entire catalog of training, leveraging it to stay up to date with industry trends and your implementation needs.

Get alerts for new courses and update by subscribing to the Identity University blog. Find our weekly digest of fixes and enhancements in our SaaS release notes and announcements in our blog.

Provide feedback on how our training courses have contributed to your project's success. Your insights not only help us improve but also inspire others in the community.

Take it a step further by participating in a case study to showcase your achievements and best practices. By sharing your experience, you'll earn Admiral Points and gain recognition as a valued contributor.

Action: Subscribe to the Identity University blog in our Community by clicking the option menu in the upper right-hand side of the page under the page header.
Action: Bookmark the SaaS release notes to check for weekly updates on fixes and product enhancements. Subscribe by clicking the option menu in the upper right-hand side of the page under the page header.
Action: Share your feedback and success story with us at training-help@sailpoint.com to earn Admiral Points.