Success Acceleration Service Packages
Success Acceleration Service Packages offer industry expertise, training, and strategic guidance to elevate your program from implementation to innovation. Discover how to access and maximize your benefits with the resources below.


Benefits
- Success advising
Gain expert strategic planning, tenant connectivity, and tailored workshops to align identity security with business goals. - Optimization
Leverage unlimited rule reviews, maturity benchmarking, feature adoption workshops, and more to continuously refine and enhance security effectiveness. - Education & training
Access flexible learning paths through Identity University, ensuring teams stay ahead with role-based training and certifications. - Support
Get expanded coverage, prioritized issue resolution, defect remediation, and go-live readiness reviews for seamless operations. - Community
Engage with exclusive webinars, developer portal sessions, and receive Navigate conference passes to stay connected with industry best practices.



Platinum package
Tailored guidance for the most complex identity security needs and use cases.

Ask an Architect sessions
Take advantage of these one-hour sessions to receive support in areas such as how-to guidance, product Q&A, rule configuration, root-cause analysis, documentation review, and personalized mentoring.