Find articles covering troubleshooting instructions, technical deep dives, how-to guides, and more from verified SailPoint experts.
Identity Cleanup & Management Guide - Identity Security Cloud
What You’ll Achieve Configure Lifecycle States and Identity States correctly Accurately report Active vs. Inactive identities Troubleshoot and reprocess identities to fix discrepancies Key Concepts Identity Profile — The mapping between Identity Security Cloud and an authoritativ...
Upgrade Best Practices
Walks through the steps involved in an upgrade performed in a (recommended) multi-environment configuration (e.g. sandbox, dev, qa, prod) Includes troubleshooting tips/FAQ NOTE: This content was previously found in the Best Practices - Deployment, Migration, and Artifact Management document...
Identity Security Leader Knowledge Credential Exam Preparation Guide
Introduction The Identity Security Leader Credential is designed to assess whether candidates have acquired the knowledge and skills covered in the courses of the Identity Security Leader path. This exam is meant for existing and emerging leaders in the identity security industry. Exam Inform...
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Connectivity & integrations
Digital blueprints, connector guides, source configuration assistance and more. Connect with technical resources that bridge your applications, databases, platforms, and web services with your identity security solution.
Customer success
Whether you're onboarding, preparing to go-live, or growing your IGA program, the Customer Success Center resources help you get the most out of your deployment. This repository is packed with best practices and deployment expertise to guide you forward, no matter where you are in your customer journey.
Cloud solutions
Welcome to security at altitude! Peruse SailPoint experts' best practices, configuration guides, release notes, tips ad tricks for configuring our suite of cloud-hosted solutions.
On-premises solutions
Got questions about implementing, utilizing, and maintaining SailPoint's IdentityIQ and File Access Manager solutions in your environment? This repository has it all: installation guides, implementation and maintenance documentation to keep your on-premises environment connected and secured.
Training & certification
Get to know SailPoint’s knowledge hub, Identity University, and sharpen your skills by learning about our on-demand and live learning offerings, learning paths, credentials, badges and exams. Your path to becoming an identity security expert starts here!
Extensions & tooling
Discover plugins, extensions, and tooling created by SailPoint experts to bolster the technical functionality of your identity security landscape.