Virtual Appliance Release Notes - October 29, 2026

Connectivity - ServiceNow Catalog

The ServiceNow Service Catalog connector version 5.4 is now available. The enhancements include:

• ISC event triggers have replaced time-based polling to manage approval synchronization and access request updates.
• Catalog-originated requests update in ServiceNow when states change in Identity Security, without waiting on workflow timers.
  • Five event trigger subscriptions push real-time updates.
  • A scheduled backup utility that reconciles missed events during connectivity or event-delivery failures.
  • Event processing table cleaner to purge old event records. To use this feature, activate the Data Management Policy and cleaner rule, and set retention per company policy.
• Quoted phrase search added to the Access Object Search widget, allowing a match for a phrase wrapped in double quotes when Contains ALL the keywords is selected. Unquoted searches keep the version 5.3 behavior.

Connectivity - Guidewire BillingCenter

The Guidewire BillingCenter connector now supports the Guidewire Olos release (2025.11), with application version 50.15.x. For more information, refer to Supported Managed Systems.

Connectivity - Microsoft Entra ID

The Microsoft Entra ID connector now supports aggregation and provisioning of custom security attributes for service principals and managed identities.

Connectivity - Guidewire ClaimCenter

The Guidewire ClaimCenter connector now supports the Guidewire Olos release (2025.11), with application version 50.15.x. For more information, refer to Supported Managed Systems.

Connectivity - Guidewire ContactManager

he Guidewire ContactManager connector now supports the Guidewire Olos release (2025.11), with application version 50.15.x. For more information, refer to Supported Managed Systems.

Connectivity - Guidewire PolicyCenter

The Guidewire PolicyCenter connector now supports the Guidewire Olos release (2025.11), with application version 50.15.x. For more information, refer to Supported Managed Systems.

Connectivity - Oracle HRMS

CONETN-5686

The Oracle HRMS connector now passes EMPLOYEE_NUMBER during Create Account provisioning. Create Account no longer fails with ORA-20001 when EMPLOYEE_NUMBER is populated.

Connectivity - Oracle EPM Cloud

CONETN-5717

The Oracle EPM Cloud connector now revokes predefined roles assigned through any grant mechanism. Set enableEnhancedModify to true to enable this behavior.

Connectivity - Workday

CONETN-5434

Fixed an issue where the Workday connector incorrectly marked workers as rescinded during delta aggregation when Hire Date and Termination Date were missing from the response. Set skipWorkerWithoutHireAndTerminateDate to true to enable this behavior.

Connectivity - SAP Direct

CONETN-5624

Fixed an issue where the SAP Direct connector left the Roles attribute empty on Organization Data entitlements during entitlement aggregation when a large number of organization objects caused the role query to exceed database parameter limits. Set enableOrgDataRolesBucketing to true to enable this behavior.