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  1. Knowledge base article

    Identity Security Cloud Connectors

    Best Practices: Deciding Which Connector to Use Note: Identity Security Cloud is SailPoint’s next-generation identity security solution. It encompasses and builds on features and functions from IdentityNow. The product documentation covers both Identity Security Cloud and IdentityNow features...

  2. Knowledge base article

    When connecting to a database source, should I choose the JDBC source type or a native database source type?

    The answer depends on what data you need from the database.   Native database source types get database user account data. For example, the Oracle DB source type gets data from the dba_users table. If that is not what you want, then use the JDBC source type and configure it with a query to retri...

  3. Knowledge base article

    Flat File (Generic) Source Configuration Reference Guide

    Overview This document is designed to give specific information about the requirements and field definitions needed to get a working instance of a Flat File (Generic) source in IdentityNow. NOTES: You also have the option to use Delimited File Source Configuration Reference Guide​. After l...

  4. Knowledge base article

    How do I designate an account attribute as the Account Name for a source?

    In IdentityNow, the name associated with a source account appears in a variety of places. For example, if you look at a list of accounts on a source, this value appears in the User Accounts page of the source. This name also appears as the Display Name in the Accounts tab of any identities that have...

  5. Knowledge base article

    UNIX System Requirements and Permissions

    When loading accounts into IdentityNow from a UNIX-based source, the administrator account on the UNIX source requires certain permissions. This document includes these permissions and the supported operating system versions for following sources: AIX Linux Solaris   Supported Versio...

  6. Knowledge base article

    Obtaining the Custom Connector Files Required for SAP and SAP HR Sources/Connectors

    If you want to configure the SAP HR and SAP Sources in IdentityNow/Connectors in IdentityIQ, you must obtain the connector files to configure your Source/Connector.   Prerequisites Ensure that you have an SAP Marketplace account.   Obtaining the Files Perform the following steps: Nav...

  7. Knowledge base article

    How do I install the update set for the SailPoint Identity Governance Connector for ServiceNow?

    NOTE  The SailPoint Identity Governance Connector for ServiceNow in IdentityNow is now certified and published on the ServiceNow App store. You must install the update set from the ServiceNow App store at https://store.servicenow.com/. Search with the 'SailPoint Identity Governance Connector' name...

  8. Blog

    The Future is not "Faster Manual" -- It's Intelligent Automation

    The goal of application onboarding isn't just to make the old manual process faster. It’s to replace it with an intelligent orchestration engine – a comprehensive approach to application connectivity that meets enterprise identity security needs. Read on and learn more about how SailPoint can help…

  9. Blog

    New Capability: Automation Anywhere Support for RPA SaaS Connector

    The Robotic Process Automation SaaS connector now supports Automation Anywhere as a RPA platform for the systems that lack any direct ways for account and access management, i.e. the systems that lack modern APIs or have limited integration capabilities and configured through Automation Anywhere.

  10. Blog

    Disconnected applications: Your attacker’s favorite blind spot

    Every organization has them: the homegrown mainframe application, the ancient ERP system with no API, the departmental database managed by "the guy who built it 20 years ago." These are all examples of "disconnected" applications – and they’re risky. Read on to learn more…

  11. Blog

    The True Cost of Manual Application Onboarding—It's Not What You Think

    Application onboarding is a manual process without automation, but what is the true cost beyond hours spent? Beyond time, manual onboarding is a debt that goes far beyond the hours employees and identity security administrators spend to get applications under governance. This post will break down th...

  12. Blog

    100 Apps Down, 1,500 to Go: Why Your Onboarding Backlog is a Security Risk

    For the IT professionals and identity security administrators on the front lines, the ticket queue is a relentless flood of application onboarding requests. You work tirelessly to get 100 applications integrated, only to see the backlog grow to 1,500. This isn't just a treadmill you can't get off; i...

  13. Blog

    New Identity Security Cloud connectivity simplifies onboarding, expands coverage for all identities

    SailPoint’s AI-powered adaptive approach to provide continuous visibility and real-time governance for all identity types—whether human, agentic, robotic or digital—also extends to our robust connectivity portfolio. We’ve recently introduced new Connectivity and Application Intelligence solutions to...

  14. Blog

    New Capability: Application Visibility and Discovery

    We’re introducing new dashboards in MySailPoint to see application onboarding progress and critical applications that haven’t been onboarded. Orgs will also be able to see more detailed info about each application (app owner, status, and more). As well as new connectors dedicated to the Application ...

  15. Blog

    Enhancement: Review, Approve, and Reassign Capabilities for AI Application Onboarding

    AI application onboarding now supports broader delegation. Review and Approve is available for all ISC connectors, with new re-assignment capabilities to keep onboarding moving efficiently.

  16. Blog

    New Capability: Access Page and User Entitlements for Machine Identities (subtype Applications)

    Viewing application access just got easier. Admins can now see a detailed view of machine identity access through the new Access page.

  17. Blog

    Enhancement: Applications Tab Moved Under Access Model Menu

    The Applications tab has been moved under the Access Model menu to better align with how Applications represent access. You can now find Applications alongside Entitlements, Access Profiles, and Roles.

  18. Blog

    Expanding the power of connectivity

    SailPoint Connectivity is dedicated to helping customers secure access to their application ecosystem and quickly realize identity security value through innovative integrations, connectors, and product capabilities. Read on to learn about new connectivity capabilities...

  19. Blog

    SailPoint Q3 Connectivity: New SAP integrations, application onboarding updates, and more!

    Brand-new comprehensive integration solutions for secure SAP transformation; impactful new capabilities that speed application onboarding and help customers realize identity security value faster; and ongoing connectivity enhancements that improve customer experiences. All this sums up new SailPoint...

  20. Blog

    SailPoint® application onboarding: New capabilities available in your tenants now!

    When we introduced SailPoint® application onboarding in June of this year, our goal was to help customers spend less time discovering and configuring ungoverned applications and more time realizing the value of identity security. We’ve accomplished that – and have just followed up with the introduct...