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openjdk 21 causes csv exports to contain special characters.

Exported csv Dates look like 5/12/22, 1:37 PM instead of 5/12/22, 1:37:00 PM.   To mitigate this, you need to add -Djava.locale.providers=COMPAT to the JAVA_OPTS parameter. This will format the time like 5/12/22 13:37.

Validated Access Request Plugin

Description A SailPoint IdentityIQ plugin which validates the items (i.e., Role or Entitlement) which is(are) added in the cart for addition or removal from the identity(ies) before the submission. The functionality can be extended to any Entitlement, Roles or even the requestor and requestee vali...

[TEST] PS Home Page Update

Open an Expert Services Ticket Click Here Services vs. Support Checklist Click Here Check your Expert Services Hours Click Here Professional Services Long-term engagement with dedicated SailPoint Experts. Learn More Expert Services On-Demand help fr...

Splan PACS Connector for IdentityIQ

Splan seamlessly integrates with SailPoint to enable customers to expand their identity and access management capabilities to physical badge access. With a wide range of physical access control systems (PACS) integrated into Splan, the process of granting secure physical access and mobile credential...

Capabilities Matrix 8.4

Go-live and After-Hours Assistance

Peace of mind with after-hours assistance When preparing for go-live, the SailPoint Professional Services team can provide you with an additional layer of support outside of normal business hours. For clients who require access to SailPoint Support outside of the Monday – Friday 8 a.m. – 5 p.m. ti...

Business Value Review [IIQ]

Page has been moved to the new Customer Success Knowledge Base here.

Certification Campaign Banner Plugin

Description The "Certification Campaign Banner" plugin is built utilizing the SailPoint IIQ plugin framework and operates independently without relying on any other tools. Its purpose is to present a banner message to certifiers, thereby enhancing the experience during access review. ...

Unit Test SailPoint Rule

Background Unit testing plays a very important role in any successful software development. If you strictly follow the Test Driven Development methodology, you should code unit test first before writing any component. The build or release will be successful only if all the unit tests pass. This is...

Extend SSB (Standard Service Build) to Containerize IdentityIQ

Background Containerization is becoming extremely popular now days due to high adoption of cloud technologies across all industries. Many customers even have such IT strategic policy which dictates that all new applications must be running in a containerized cloud environment. IdentityIQ doesn't n...

IIQ to SaaS migration considerations

Did you know many of our IdentityIQ customers are migrating to our SaaS solution?  This eliminates the burden of managing the necessary backend infrastructure, patching and upgrades that go along with our IdentityIQ on premise product. Check out the following video containing helpful recommendatio...

Hide User Access Filter

Description Hide User Access Filter is a SailPoint IdentityIQ plugin that is used to hide the Filters on the Manage User Access Page (including Select Users and Manage Access Page). It removes the non-essential filters from the screen and automatically manages the layout to give the filter section...

Best approach to use IQ Service across different IDN Environments (Client has only 1 AD environment)

There are few situations when client has only one AD environment which they want to use for Sandbox as well as Production. So In this sort of scenario we should follow below mentioned approach :- We should have 2 instances of IQ Service installed on the AD Server. We should definitely have two...

KOGIT Monitoring Plugin

Description The Monitoring Plugin is a powerful tool for monitoring and optimizing an IdentityIQ system. It offers several features that assist the IT operations team in efficiently managing and troubleshooting the system. Features Monitor Tasks and Requests: View which tasks and requests are cu...

KOGIT Assignment Calendar Plugin

The KOGIT Assignment Calendar Plugin extends your IdentityIQ with new features for visualizing scheduled assignments with a calendar view. In addition, it also provides on-the-fly management of the role/entitlement assignments. Goal The main goal of this plugin is to provide a better UI/UX experie...

KOGIT Access Request Extension

Description The KOGIT Access Request Extension Plugin extends your IdentityIQ Manage User Access with new features to enhance the general user experience. It benefits IdentityIQ-customers which are managing a high number of multiple accounts for an application or require validation on scheduled ass...

IdentityIQ and the "spadmin" Identity

Working with the ‘spadmin’ account  The built-in account ‘spadmin’ is the most powerful account within IdentityIQ. It is similar in scope and function to ‘root’ in Unix or ‘administrator’ in Windows.  Some organizations may wish to rename or delete the ‘spadmin’ account, but these actions are no...

Password Interceptor - Client installation and uninstallation

Overview The Password Interceptor will intercept the Passwords from AD Domain Controller and pass it to IIQ to enabling Password Sync with other systems like OUD/Directory System. Installation has to be done differently in Primary and Secondary DCs. Primary domain controller is always the first ...

IdentityIQ Connector-classloader FAQ

Why Use the Connector-classloader? Enables third-party library upgrades, changes for custom connectors, and connector customization rules You have two different version of the same connectors that need different libraries There is a third-party library conflict between two connectors Secur...

FAQ ServiceNow App for IdentityIQ

Here you can find frequently asked questions and issues that our customers are facing related to ServiceNow Catalog Integration application.