Hi, I’m attempting to Attribute Sync an identity attribute to the SalesForce SaaS connector account attribute “IsActive”. The account attribute comes OOB as “BOOLEAN”.
Identity attribute config (I was able to make a PUT request to change the type of this attribute to “boolean”, based on the docs I am unsure if this is valid, but it did not change the error I received):
<span class="">{
<span class="">"sources"<span class="">: <span class="">[
<span class="">{
<span class="">"type"<span class="">: <span class="">"rule"<span class="">,
<span class="">"properties"<span class="">: <span class="">{
<span class="">"ruleType"<span class="">: <span class="">"IdentityAttribute"<span class="">,
<span class="">"ruleName"<span class="">: <span class="">"Cloud Promote Identity Attribute"
<span class="">}
<span class="">}
<span class="">]<span class="">,
<span class="">"name"<span class="">: <span class="">"salesforceIsActive"<span class="">,
<span class="">"displayName"<span class="">: <span class="">"SalesForce Is Active"<span class="">,
<span class="">"standard"<span class="">: <span class=""><span class="">false<span class="">,
<span class="">"type"<span class="">: <span class="">"boolean"<span class="">,
<span class="">"multi"<span class="">: <span class=""><span class="">false<span class="">,
<span class="">"searchable"<span class="">: <span class=""><span class="">false<span class="">,
<span class="">"system"<span class="">: <span class=""><span class="">false
<span class="">}</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>
Before changing the identity attribute to a “boolean”, I additionally tried changing the casing to be either “true” or “True”, but nothing I have tried yet has gotten me around this error message from the connector on the provisioning attempt (see attached image)
I see some somewhat related but very stale discussions about this issue – here in particular Boolean attribute sync, but no clear resolution, at least one that applies to me here. I’ve also opened a support ticket in the meantime, but throwing this out there in case anyone has any idea or has gone down this path before. I am aware that “Disable Account” for this source would also result in IsActive=False, however, we were hoping for the flexibility in disabling accounts that an attribute sync linked to a more dynamic identity attribute would provide.
It also seems worth noting that the “Account Creation” policy successfully allowed a boolean attribute to be written down to SalesForce, which implies to me that Attribute Sync would ideally be flexible in this regard too.
UPDATE:
I’ve also now attempted adding an “UPDATE” account provisioning policy to the source in question. I get a different failure now, in that it says “PASSED” rather than “FAILED” but still gives back the same error. Below is the json I currently have for the provisioning policy:
{“name”: “Update Account”,“description”: null,“usageType”: “UPDATE”,“fields”: [{“name”: “IsActive”,“transform”: {“type”: “identityAttribute”,“attributes”: {“name”: “salesforceIsActive”}},“attributes”: {},“isRequired”: false,“type”: “boolean”,“isMultiValued”: false}]}
imckenzie_0-1753995090725.png
