Can IdentityNow send emails in different languages based on identity attribute?

Administration & Troubleshooting
1

Hi,

Is it possible to send email in user preferred language, as IDN supports 20+ languages.

Scenarion:

I want IDN to send emails based on user’s preferred language identity attribute.  Please let me know. TIA

2

This is a good question. IdN will auto translate inside the app, but I think the emails come out as typed.

I remember in my IIQ instance we had to have a big email with both french and english. I’m not sure if we even tried to get it to work.

I should have to have done this for my current IdN, but nobody has said anything so it hasn’t been addressed.

I know IdN just uses the template, but I can’t see a patch or put to update the body tag on the notification template.

While typing this I did think of a hackey way to do it.

you could try writing a transform that based on language, it populates the email with the translated text.

so instead of the normal text in the email body::

"

Hello $identity.managerFullName

The request for login account for the following user is completed:

First Name: $identity.firstname

Last Name: $identity.lastname …

"

you would make a transform that based on the language it displays the email in their language, and the body would be::

"

$identity.noticeInLanguage

"

problem is, it would be per notice.

I don’t know if you could write an if statement into the body that if lang=Fr it just shows the french version.. I don’t code, sorry I can’t be of more help with that.

3

It’s hard coded and per default, it will come out in English. I know that, in IIQ however, you could change the email template to whatever you wanted via the debug page.