Hello,
We just upgraded from 8.3 to 8.4 and now Exchange Activities have stopped and we are getting this in the error logs -
2024-04-29 13:06:30.5056,839,Error,WBX.Common.PowerShellUtils.PowerShellClient.connect - Error while connecting to URI:'https://outlook.office365.com/PowerShell-LiveID?BasicAuthToOAuthConversion=true&email=SystemMailbox{...}%40corp.onmicrosoft.com' System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server outlook.office365.com failed with the following error message : The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic.
2024-04-29 13:06:30.5056,839,Error,SailPoint.Fam.Infrastructure.ServiceBase.FamServiceBase`1.onCheckIfActionRequired - Unable to check if action required System.Exception: Error message:'One or more errors occurred. (Connecting to remote server outlook.office365.com failed with the following error message : The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic.)', Inner exception type:'PSRemotingTransportException', Inner message:'Connecting to remote server outlook.office365.com failed with the following error message : The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic.'
at WBX.Common.PowerShellUtils.ReconnectingClient.createNewPowerShellClient()
at WBX.Common.PowerShellUtils.ReconnectingClient.get_Client()
at WBX.Common.PowerShellUtils.ReconnectingClient.runScriptLocally[T](String scriptBlock, Boolean forceCreateNewShell)
at WBX.Common.PowerShellUtils.PooledPowerShellClient.<>c__DisplayClass21_0`1.<runScriptLocally>b__0(ReconnectingClient client)
at WBX.Common.PowerShellUtils.PooledPowerShellClient.executeWithRetry[T](Func`2 func)
at WBX.Common.PowerShellUtils.PooledPowerShellClient.runScriptLocally[T](String scriptBlock, Boolean forceCreateNewShell)
at WBX.Common.PowerShellUtils.MailboxRoutedClient.<>c__DisplayClass18_0`1.<runScriptLocally>b__0(IPowerShellClient client)
at WBX.Common.PowerShellUtils.MailboxRoutedClient.executeWithSystemRoute[T](Func`2 executeFunc)
at WBX.Common.PowerShellUtils.MailboxRoutedClient.execute[T](Func`2 executeFunc)
at WBX.Common.PowerShellUtils.MailboxRoutedClient.runScriptLocally[T](String scriptBlock, Boolean forceCreateNewShell)
at WBX.whiteOPS.Agents.ExchangeOnline.ExchangeOnlineBAM.initializeComponents()
at WBX.whiteOPS.Agents.ExchangeOnline.ExchangeOnlineBAM.connect()
at WBX.whiteOPS.Agents.ExchangeOnline.ExchangeOnlineBAM.setLastEventKey(String key)
at WBX.whiteOPS.Agents.BAM.BAMFramework.LastEventKeyService.refreshLastEventKey(String uid)
at WBX.whiteOPS.Agents.BAM.BAMFramework.BAMDispatcher.start()
at WBX.whiteOPS.Agents.BAM.BAMFramework.BAMFrameworkServiceHost`1.onServiceWake()
at SailPoint.Fam.Infrastructure.ServiceBase.FamServiceBase`1.onCheckIfActionRequired(Object notUsed)
Was hoping someone had already run into this and knew the what the issue might be. Thanks for any help!