Hi IDN Experts,
I followed the documentations below in the hope of using the Plan Initializer Script to prepare some argument values for the plan.
Customize Ticket Fields (sailpoint.com)
patch-service-desk-integration | SailPoint Developer Community
However, I tried to update a dummy value on description but still getting the error message
Request:
PATCH {{baseUrl}}/beta/service-desk-integrations/:id
Payload:
[ { “op”: “replace”, “path”: “/description”, “value”: “SB Service Desk - Updated” }]Response:{ “detailMessage”: “Data validation errors for ‘ServiceNow SDIM’. [The ‘password’ attribute can’t be included with ‘OAuth2’ authentication and ‘REFRESH_TOKEN’ grant type., The ‘username’ attribute can’t be included with ‘OAuth2’ authentication and ‘REFRESH_TOKEN’ grant type.]”, “stackTrace”: [], “suppressedExceptions”: []} The connector is working properly as I could create the ServiceNow ticket via the connector. But it seems that the API does not like the configuration from the connector. How could I get through this?Any suggestions are welcome, thank you. Ronald