Issue with Scheduled Aggregation

Administration & Troubleshooting
, ,
1

Hello Team,

Today, I deployed the source from the sandbox to production and encountered an error message. I’m unable to enable the scheduled aggregation; I’ve attached a screenshot for reference. I also tried selecting different times, but I received the same error. If anyone has resolved this issue, please let me know. I believe it might be a bug, as this is a new option in SailPoint production. Any assistance would be appreciated. Thank you!

Screenshot 2024-10-03 161221.png
Screenshot 2024-10-03 161221.png1346×676 47.7 KB

2

Hi  @MohammedY  I just tested. When I set scheduled aggregation in my Active Directory Account Aggregation settings, I do not get an error. My scheduled aggregation (I set it like yours - every 4 hours) saves OK.

Perhaps something else in the configuration is preventing this save?

To troubleshoot further:

  • go through all the pages. But start by disabling scheduled aggregation first. Try making changes on each of the settings until you identify the root cause, perhaps a different problematic setting in a different page.
  • turn on developer tools in the browser, and observe the api calls being made when you attempt to save the Account Aggregation page. Then the others.

If other community members report an error attempting to save aggregation options or other pages in the source configuration, then a support ticket would definitely be merited.

3

Thank you, Amy. The issue was a bug, which we reported to SailPoint, and they have since resolved it. Everything is good on my end now.

4

Thanks for the update  @MohammedY . I am so glad it got resolved quickly!

5

Hi  @MohammedY ,

Thank you so much for sharing your solution with us and marking it as a solution so quickly! Your contribution will definitely help other users who encounter the same issue. We truly appreciate your efforts in making our community better.

Keep up the fantastic work!