Dear Community,
We upgraded IIQ from 8.1 to 8.4 (8.1 to 8.2 to 8.3 to 8.4) till 8.3 everything worked fine.
in 8.4 we are facing an issue, users without "system administrator" capability aren’t being able access the home page.
image (1).png
Syslog:
image (2).png
Logs of exception:
2024-06-04T10:34:21,379 ERROR https-jsse-nio-8443-exec-3 sailpoint.web.util.SailPointActionListener:44 - Caught unhandled JSF exception: #{login.login}: java.lang.RuntimeException: An ‘in’ filter must have an array or collection value.
javax.faces.FacesException: #{login.login}: java.lang.RuntimeException: An ‘in’ filter must have an array or collection value.
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:118) ~[javax.faces-2.2.20.jar:2.2.20]
at sailpoint.web.util.SailPointActionListener.processAction(SailPointActionListener.java:42) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at javax.faces.component.UICommand.broadcast(UICommand.java:315) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:790) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1282) [javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:81) [javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101) [javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:198) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:658) [javax.faces-2.2.20.jar:2.2.20]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:200) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:357) [tomahawk20-1.1.14.jar:1.1.14]
at sailpoint.web.MyFacesExtensionsFilter.doFilter(MyFacesExtensionsFilter.java:62) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) [tomcat-websocket.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.PageAuthorizationFilter.doFilter(PageAuthorizationFilter.java:102) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.PageAuthenticationFilter$Chainlink.doFilter(PageAuthenticationFilter.java:290) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.PageAuthenticationService$15.command(PageAuthenticationService.java:1291) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.PageAuthenticationService.handleCommands(PageAuthenticationService.java:659) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.web.PageAuthenticationFilter$MyHandler.handle(PageAuthenticationFilter.java:332) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.web.PageAuthenticationFilter.doFilter(PageAuthenticationFilter.java:127) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:68) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.util.MethodFilter.doFilter(MethodFilter.java:51) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.util.TimingFilter.doFilter(TimingFilter.java:88) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:169) [catalina.jar:9.0.88]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.88]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) [catalina.jar:9.0.88]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) [catalina.jar:9.0.88]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) [catalina.jar:9.0.88]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) [catalina.jar:9.0.88]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:9.0.88]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) [catalina.jar:9.0.88]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:9.0.88]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:346) [catalina.jar:9.0.88]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) [tomcat-coyote.jar:9.0.88]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) [tomcat-coyote.jar:9.0.88]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) [tomcat-coyote.jar:9.0.88]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1786) [tomcat-coyote.jar:9.0.88]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) [tomcat-coyote.jar:9.0.88]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.88]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.88]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) [tomcat-util.jar:9.0.88]
at java.lang.Thread.run(Thread.java:840) [?:?]
[Yesterday 10:37] Suresh Maraboina (Unverified)
Caused by: javax.faces.el.EvaluationException: java.lang.RuntimeException: An ‘in’ filter must have an array or collection value.
at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:101) ~[javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102) ~[javax.faces-2.2.20.jar:2.2.20]
… 66 more
Caused by: java.lang.RuntimeException: An ‘in’ filter must have an array or collection value.
at sailpoint.object.Filter$FilterToExpressionVisitor.visitListFilter(Filter.java:1474) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.object.Filter$FilterToExpressionVisitor.visitIn(Filter.java:1434) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.object.Filter$LeafFilter.accept(Filter.java:1030) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.object.Filter$FilterToExpressionVisitor.visitComposite(Filter.java:1291) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.object.Filter$FilterToExpressionVisitor.visitOr(Filter.java:1280) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.object.Filter$CompositeFilter.accept(Filter.java:1142) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.object.Filter$CompositeFilter.getExpression(Filter.java:1130) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Matchmaker.doQuery(Matchmaker.java:422) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Matchmaker.isMatch(Matchmaker.java:298) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.DynamicScopeMatchmaker.isMatch(DynamicScopeMatchmaker.java:119) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.DynamicScopeMatchmaker.isMatch(DynamicScopeMatchmaker.java:73) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.DynamicScopeMatchmaker.getMatches(DynamicScopeMatchmaker.java:50) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.LoginService.putDynamicScopeInSession(LoginService.java:328) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.LoginService.putDynamicScopeInSession(LoginService.java:322) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.LoginService.writeIdentitySession(LoginService.java:241) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.web.LoginBean.setPrincipal(LoginBean.java:838) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.web.LoginBean.login(LoginBean.java:686) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:568) ~[?:?]
at org.apache.el.parser.AstValue.invoke(AstValue.java:252) ~[jasper-el.jar:9.0.88]
at org.apache.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:266) ~[jasper-el.jar:9.0.88]
at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105) ~[javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:87) ~[javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102) ~[javax.faces-2.2.20.jar:2.2.20]
… 66 more