SailPoint Source Unhealthy After IQService Server Migration

Administration & Troubleshooting
1

During the server migration where the IQService is hosted, the server’s IP address was updated. After the migration and restarting the SailPoint services, the SailPoint Sources are still showing an unhealthy status. Any insights or recommended fixes would be greatly appreciated. Thanks.

2

@habibara in case you haven’t already done this - have you updated the source hostname / IP address in the source’s IQ Service Host field as shown in the documentation here? You’ll probably need to restart the service as well.