I am unable to forward a work item. I have tried from the UI and programmatically. I see the change in the history but still see the old owner in the workitem. There are no errors. The new owner exists in the system. I have system admin rights and the existing owner also tried to forward with no success.
Can you share a screenshot? What happen when you try to foward a workitem? Is this workitem part of access request or part of revocation? Do you have any global workitem forwarding rule?