BMC Remedy Connector

BMC Remedy Connector

SailPoint's BMC Remedy Connector offers a complete access management of accounts and groups contained in a BMC Remedy action request system.

 

Support Level: SailPoint Delivered

Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.

 

Supported Use Cases

  • Full Account Aggregation
  • Single Account Aggregation
  • Full Entitlement Aggregation
  • Full Group Aggregation
  • Single Group Aggregation
  • Create Account Provisioning
  • Update Account Provisioning
  • Delete Account Provisioning
  • Create Group Provisioning*
  • Update Group Provisioning*
  • Delete Group Provisioning*
  • Enable / Disable Account Provisioning
  • Unlock Account Provisioning
  • Change Account Password
  • Add Entitlement(s)
  • Remove Entitlement(s)

*This feature is currently supported only with the IdentityIQ platform

Supported Versions

  • BMC Remedy Action Request System Server version 18.05
  • BMC Remedy Action Request System Server version 9.1
  • BMC Remedy Action Request System Server version 9.0

 

Related Documentation

IdentityNow

IdentityIQ

 

Contact Us

SailPoint Support

SailPoint Professional Services

Version history
Revision #:
8 of 8
Last update:
‎Jul 07, 2021 09:07 AM
Updated by: