Success planning guide
A curated toolkit designed by our Customer Success team to propel your SailPoint journey and the ROI on your identity security program
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Success planning guide
Request a customized success plan for your team
Unlock the full potential of your identity security strategy with a personalized success plan. This is a comprehensive offering completely tailored to your organization's program to drive your unique business objectives.
What to expect from your success plan
Knowledge is the first building block of your security strategy. Our approach goes beyond traditional security measures, focusing on creating real value, efficiency, and swift execution within your identity security program.
- Bespoke solutions
We align closely with your objectives to ensure a seamless integration into your organization's unique blueprint. - Outcome centric approach
We work to identify key performance indicators that resonate with your business objectives, ensuring your security initiatives drive impact. - Digital program excellence
We build a digital roadmap and personalized portal to drive your plan forward. Help is always a just click away.
- Support every step of the way
Our customer success teams provide unwavering support throughout your SailPoint journey, from deployment to maintenance to successful implementation. - Continuous optimization
Adaptation is the backbone of security. We think long-term, updating your program with the latest best practices and guidance ahead of the curve. - Empowerment through education
We offer world-class training and comprehensive training paths equip all members of your team with the skills to be proactive defenders of your security team.
Community-powered success
SailPoint's customer community is the most robust community entirely dedicated to identity security, with over 100,000 registered members on Compass, and 7,000 registered developers. Learn from your industry peers, grow your network, and leverage solutions shared by SailPoint experts and customers alike.
Customer showcase
Watch and learn with this free educational series where SailPoint experts will share their best practices and demo the latest product updates.
Developer forums
Show off your development skills and share with our developer community.
User groups
Connect with your peers to learn how they are evolving their identity security programs.
Product talks
Stay on the cutting edge by keeping up with the most important updates from SailPoint product management.
Customer Success Engineering FAQs
We've compiled a list of the most common questions we've heard in our thousands of hours of customer interactions.
Developer days video library
This video library is a collection of educational videos from our Developer Relations team, live streams, conferences, and other community team members.