Customer success center
SailPoint's Customer Success team helps you unlock the most value from your engagement with our products and people. We're your first line of contact to help make your identity security program successful.
How do we help?
- We drive outcomes, not just satisfaction
At SailPoint, Customer Success is dedicated to helping customers reach their goals and maximize the value of their investment. - We build long-lasting relationships, putting customers first
Embedded in our DNA, our customer-first culture elevates experiences by valuing the human connection and transparency, ensuring authentic and meaningful relationships remain at the forefront. - We empower success through enablement & education
SailPoint's Customer Success empowers customers beyond solutions, actively guiding them through community resources for collaborative learning and industry contribution.
Customer success guides
Like a ship's captain and crew, we guide SailPoint customers toward their destination, setting a clear path to help you achieve your business goals.
SailPoint Success Acceleration Service Packages
Achieve your organization's security goals with Success Acceleration Service Packages, a comprehensive complement to SailPoint's Identity Security Cloud. Discover how to access and maximize your benefits with the resources below.
Read the customer success blog
Find out about our latest events, self-service tools, tips, tricks, and best practices directly from our customer success team.
Contact us
Looking for help?
Looking for help with one of our products or solutions? Need a thought partner for a project or initiative? We're here for you.