How To: Get Help With Compass

How To: Get Help With Compass

Get help with your account, direction on specific features, or share your feedback with the team!


Compass Community Tutorials

Before exploring the community, read the tutorials and get familiar with all of the Compass features to maximize your community experience. View the Community Tutorials page to learn more information.


Compass Announcements

Subscribe to the Compass Announcements blog to stay current on community news. Read the entries to stay informed about Compass changes, improvements, and developments. 


Compass Q&A 

If you have a question that does not require in depth troubleshooting, or the sharing of sensitive information, try asking the community for help. Community members can chime in to answer your quick questions about how Compass works.

Note that this page is not for product questions. If you have a question about any of SailPoint's products, like IdentityIQ or IdentityNow, please direct it to the forums.


Compass Help

If you need assistance with any of the items listed below, contact us for account help at .

  • Can't "see" certain pages
    • Permission issues
  • General questions about Compass features
  • Compass feedback


Single SailPoint Account

If you need help with any of the items listed below, contact us at

  • Login issues
  • Registration trouble
  • Update your personal information
    • First Name
    • Last Name
    • Email Address
    • Username
  • Troubleshooting
Version history
Revision #:
5 of 5
Last update:
‎Dec 16, 2021 12:57 PM
Updated by: