To ensure seamless integration with SailPoint's Catalog App for ServiceNow, IdentityIQ requires the installation of compatible jar files. The compatible jar files required for the seamless integration are available as downloads in the attachments section.
For further information, and to check the compatibility for your version to the download file, please consult the documentation available at https://documentation.sailpoint.com/connectors/identityiq/servicenow/service_catalog/help/integratin.... Select the ServiceNow Start Page dropdown menu, then choose Compatibility And Support Matrix for compatibility information.