Integrating IdentityIQ with your ServiceNow Service Catalog - PreRequisite Installable's

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Integrating IdentityIQ with ServiceNow Service Catalog - Prerequisite Installables

To ensure seamless integration with SailPoint's Catalog App for ServiceNow, IdentityIQ requires the installation of compatible jar files.

The compatible jar files required for the seamless integration are available as downloads in the attachments section.

For further information, please consult the documentation available at https://documentation.sailpoint.com/connectors/identityiq/servicenow/service_catalog/help/integratin...

[Charlie]

Hi, can we still use the 8.2 files for version 8.3? Thanks.

[Kamesht]

Hi Charlie,

We recommend to use the matching files as per the version.

Thanks.

[keerthi_p]

Hi,

Can we customize the UI while submitting the request through Service Portal such as having a radio buttons to create, modify, delete operations? 

Thanks,

Keerthi

[Akhil]

Hello Team, 

We need to add a few custom APIs to the ServiceNowIIQCustomResource.class somehow there are some BaseResource issues not getting resolved upon compilation, can anyone help us?

Thanks,

[Kamesht]

Akhil,

Please discuss the request with your CSM (Customer Success). They can redirect to appropriate team.

Thank You.

[Rohan_Sharma]

Does it work with 8.4p1 ?

[Kamesht]

Please refer to this page for the compatibility matrix.

[Sujeendra]

Does ServiceNow Dev instance will work with our Test Env to check and Run aggregate users and groups from SailpointIIQ to Snow?

[Kamesht]

Yes, as long as you have the required connections configured.