The Zendesk Service Desk Integration module is designed for bringing the service desk experience right out of SailPoint's platform where the users can raise and track service desk tickets (Incident) to their logical closure from the platform itself.
Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.
I am looking forward to understnad how can we configure the body attributes while creating the ticket via IDN?
Is there any reference guide.