The Zendesk connector provides capabilities to manage Zendesk Support (accounts). The connector is capable of governing user accounts and Zendesk groups for deep governance ensuring that the right set of users have the access to Zendesk Support.
Support Level: SailPoint Delivered
Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.
Supported Use Cases
Full Account Aggregation
Full Group Aggregation*
Create Account Provisioning
Update Account Provisioning
Delete Account Provisioning*
Create Group Provisioning*
Update Group Provisioning*
Delete Group Provisioning*
Enable / Disable Account Provisioning
Change Account Password
Add Entitlement(s)
Remove Entitlement(s)
Discover Schema
*This feature is currently supported only with the IdentityIQ platform
