Zendesk

Zendesk

The Zendesk connector provides capabilities to manage Zendesk Support (accounts). The connector is capable of governing user accounts and Zendesk groups for deep governance ensuring that the right set of users have the access to Zendesk Support. 

 

Support Level: SailPoint Delivered

Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.

 

Supported Use Cases

    • Full Account Aggregation
    • Full Group Aggregation*
    • Create Account Provisioning
    • Update Account Provisioning
    • Delete Account Provisioning*
    • Create Group Provisioning*
    • Update Group Provisioning*
    • Delete Group Provisioning*
    • Enable / Disable Account Provisioning
    • Change Account Password
    • Add Entitlement(s)
    • Remove Entitlement(s)
    • Discover Schema

*This feature is currently supported only with the IdentityIQ platform

 

 

Supported Versions

  • Zendesk for Service 

 

Related Documentation

IdentityNow

IdentityIQ

 

Contact Us

SailPoint Support

SailPoint Professional Services

Version history
Revision #:
5 of 5
Last update:
‎Jul 06, 2021 01:28 AM
Updated by:
 
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