How to get started as a SailPoint customer
Welcome to SailPoint! This page has everything you need to get started with your identity program.
Complete the following steps to meet key onboarding milestones and successfully implement your product.
Start building your Identity Security Program
Get to know your identity security platform
Learn more about the Identity Security Program, see what capabilities are included and how they work to secure your enterprise.
Start building out your identity security program
Understand the tenets of successful implementations and strategize your program based on your business drivers.
Build a Successful Identity Program: Where to Start Your Identity Journey
Learn how to move your identity program from where it is to where you want it to be.
Connect with the SailPoint Community
Introduce yourself to the Community
Take a moment to create an introductory post in the welcome forum to say hello. Tell everyone a bit about yourself, and start connecting with your peers!
Join the New to SailPoint Hub
Engage with other new users and dive into weekly posts from Customer Success Managers, as they share valuable articles and webinars for new customers and team members.
Register to attend a SailPoint Event
Learn from experienced customers and SailPoint experts. Gain insights on how to build your identity program to address your business challenges.
Enroll in training
Build your Identity University Training Path
Become more familiar with the concepts and activities covered during onboarding, and gain the basic knowledge needed to maintain your identity program.
Introduction to Identity Security with SailPoint
Get an introduction to identity governance, SailPoint, and training and certification programs.
Learn about your SailPoint Products
Read our Product Documentation
Check out the getting started guide for each product, or learn how to use SailPoint solutions through our online help.
Bookmark the SaaS Release Notes
Stay updated about new features, enhancements, and fixes.
Become familiar with our Product Blogs
SaaS Updates | AI-Driven Identity Security | IdentityIQ | File Access Manager
Subscribe to our blogs for notifications on security vulnerabilities, new releases, and other updates.
Dive into the Developer Portal
Find resources for developers, to help you build, extend, and automate identity workflows.
Search our Video Chapter Catalog
Our most popular videos are organized by product and trending topics.
Set Yourself Up For Success
How to engage Professional Services
Learn about our services offerings that will help you implement and maintain your product.
Find a Certified Partner
Work with a company with a proven history of successful implementations.
How to work with Support
See what is covered under support, read articles and guides about common support topics, or open a ticket.
Learn how to submit an idea
Get an overview on how to vote on existing ideas or to submit a new one, and how to leave feedback on specific business problems currently under research by SailPoint.
Become a SailPoint Admiral
Share your point of view regarding our solutions with other customers to earn points that can be redeemed for training credits, Expert Services hours and SailPoint swag.