If you forget your password, you can reset it by verifying your identity using strong authentication. IdentityNow always requires strong authentication for password resets so your data remains secure.
1. On the sign in page, click Sign In Help.
2. Click Reset Password.
3. When prompted, enter your username, and click Continue.
4. Select an available strong authentication method to verify your identity, and click Continue.
The options that are available depend on:
NOTE: If you are unable to receive a verification code, contact your system administrator for assistance.
5. After you successfully complete the verification method, you can enter a new password:
Your password has been reset.
For more information, see: