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Atlassian Server Jira Service Management

Atlassian Server Jira Service Management

Atlassian is a leading product company providing tools for collaboration and service desk. The SailPoint's Atlassian Server Jira Service Management Integration module is designed for bringing the service desk experience right out of the SailPoint's platform where the users can raise and track service desk tickets (Service / Incident / Change) to their logical closure from the platform itself. 

Support Level: SailPoint Delivered

Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance. 

Supported Use Cases

    • Create Ticket
    • Check Ticket Status

Supported Versions

  • Atlassian Jira Service Management (Server) version:
    • 5.2 
    • 4.13
    • 4.12

Related Documentation




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Version history
Revision #:
11 of 11
Last update:
‎Aug 29, 2023 09:58 AM
Updated by: