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BMC Remedy ITSM connector

BMC Remedy ITSM connector

SailPoint’s BMC Remedy IT Service Management Suite Connector offers a complete access management of accounts and groups contained in a BMC Remedy IT Service Management Suite (ITSM).

 

Support Level: SailPoint Delivered

Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.

 

Supported Use Cases

  • Full Account Aggregation
  • Single Account Aggregation
  • Full Entitlement Aggregation
  • Full Group Aggregation
  • Single Group Aggregation
  • Create Account Provisioning
  • Update Account Provisioning
  • Delete Account Provisioning
  • Create Group Provisioning
  • Update Group Provisioning
  • Delete Group Provisioning
  • Enable / Disable Account Provisioning
  • Unlock Account Provisioning
  • Change Account Password
  • Add Entitlement(s)
  • Remove Entitlement(s)

 

Supported Versions

  • BMC Remedy IT Service Management Suite version 18.05
  • BMC Remedy IT Service Management Suite version 9.1
  • BMC Remedy IT Service Management Suite version 9.0

 

Related Documentation

IdentityIQ

 

Contact Us

SailPoint Support

SailPoint Professional Services

Version history
Revision #:
4 of 4
Last update:
‎Sep 04, 2020 04:57 AM
Updated by:
 
Contributors