SailPoint’s BMC Remedy IT Service Management Suite Connector offers a complete access management of accounts and groups contained in a BMC Remedy IT Service Management Suite (ITSM).
Support Level: SailPoint Delivered
Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.
Supported Use Cases
- Full Account Aggregation
- Single Account Aggregation
- Full Entitlement Aggregation
- Full Group Aggregation
- Single Group Aggregation
- Create Account Provisioning
- Update Account Provisioning
- Delete Account Provisioning
- Create Group Provisioning
- Update Group Provisioning
- Delete Group Provisioning
- Enable / Disable Account Provisioning
- Unlock Account Provisioning
- Change Account Password
- Add Entitlement(s)
- Remove Entitlement(s)
Supported Versions
- BMC Remedy IT Service Management Suite version 18.05
- BMC Remedy IT Service Management Suite version 9.1
- BMC Remedy IT Service Management Suite version 9.0
Related Documentation
IdentityIQ
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